Hybrid Temp Customer Care Associate, English Speaker

Posted 3 months ago

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About the role

  • Temp Customer Care Associate handling international customer inquiries for APM Monaco. Engage with customers via email and live chat while supporting after sales service inquiries.

Responsibilities

  • **About the Role:**
  • 5 months contract (Oct 2025 to Feb 2026)
  • Office and home based
  • 5-day work per week (Monday to Sunday)
  • **Fluent English Speaker is a MUST**
  • **Responsibilities:**
  • Handle international customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries
  • Liaise with Logistics, After Sales Service and global boutiques on daily basis
  • Follow up the offline store enquiries and complaints
  • Other ad-hoc projects assigned by the manager

Requirements

  • Minimum 2 years relevant experiences in customer service/ luxury retail field
  • Proficient with MS Office
  • **Good command of English**. French would be a bonus
  • Able to work independently with minimal supervision
  • Strong sales-oriented mindset
  • Proactive, patient and committed
  • Great communication and interpersonal skills
  • Immediately available is highly preferred

Benefits

  • **Why Join APM?**
  • Global, Dynamic Team: Diverse and energetic workforce.
  • Growth Opportunities: We support your professional development.
  • Collaborative Culture: Teamwork and open communication.
  • Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts.
  • **Don't wait to join APM Monaco! Click on APPLY NOW!**

Job title

Temp Customer Care Associate, English Speaker

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

HybridHong Kong

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