Temp Customer Care Associate handling international customer inquiries for APM Monaco. Engage with customers via email and live chat while supporting after sales service inquiries.
Responsibilities
**About the Role:**
5 months contract (Oct 2025 to Feb 2026)
Office and home based
5-day work per week (Monday to Sunday)
**Fluent English Speaker is a MUST**
**Responsibilities:**
Handle international customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries
Liaise with Logistics, After Sales Service and global boutiques on daily basis
Follow up the offline store enquiries and complaints
Other ad-hoc projects assigned by the manager
Requirements
Minimum 2 years relevant experiences in customer service/ luxury retail field
Proficient with MS Office
**Good command of English**. French would be a bonus
Able to work independently with minimal supervision
Strong sales-oriented mindset
Proactive, patient and committed
Great communication and interpersonal skills
Immediately available is highly preferred
Benefits
**Why Join APM?**
Global, Dynamic Team: Diverse and energetic workforce.
Growth Opportunities: We support your professional development.
Collaborative Culture: Teamwork and open communication.
Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts.
**Don't wait to join APM Monaco! Click on APPLY NOW!**
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