Marketing Manager responsible for localizing and implementing Spotify’s marketing strategy in Brazil. Collaborating with teams to craft culturally resonant campaigns for young music fans.
About the role
- Contact center role assisting Belgian clients in Flemish and French languages through inbound calls. Provide service, explain warranties, and ensure customer satisfaction in a hybrid work environment.
Responsibilities
- Handle inbound calls from Belgian customers in French and Flemish
- Register newly purchased household appliances
- Explain the statutory warranty and offer supplementary insurance/extended protection plans
- Achieve targets through your sales skills
- Deliver excellent customer service and contribute ideas
Requirements
- Fluent in Flemish and French (English or Spanish is a plus)
- Excellent communicator with a sales-oriented mindset
- Comfortable handling objections
- Customer-focused, proactive, and a team player
- Comfortable using Microsoft tools and working remotely
Benefits
- 100% remote or hybrid (if based in Madrid)
- Competitive salary + performance bonuses
- Meal voucher (€26) + 7 days of leave per year
- Equipment provided (PC, headset, HDMI/USB adapter)
- Private health insurance after 1 year
- Ongoing training & wellbeing activities
- Free employee benefits policy + support program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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