Contact center role assisting Belgian clients in Flemish and French languages through inbound calls. Provide service, explain warranties, and ensure customer satisfaction in a hybrid work environment.
Responsibilities
Handle inbound calls from Belgian customers in French and Flemish
Register newly purchased household appliances
Explain the statutory warranty and offer supplementary insurance/extended protection plans
Achieve targets through your sales skills
Deliver excellent customer service and contribute ideas
Requirements
Fluent in Flemish and French (English or Spanish is a plus)
Excellent communicator with a sales-oriented mindset
Comfortable handling objections
Customer-focused, proactive, and a team player
Comfortable using Microsoft tools and working remotely
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