Hybrid Telesales Agent, Belgian (Flemish/French)

Posted 3 months ago

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About the role

  • Contact center role assisting Belgian clients in Flemish and French languages through inbound calls. Provide service, explain warranties, and ensure customer satisfaction in a hybrid work environment.

Responsibilities

  • Handle inbound calls from Belgian customers in French and Flemish
  • Register newly purchased household appliances
  • Explain the statutory warranty and offer supplementary insurance/extended protection plans
  • Achieve targets through your sales skills
  • Deliver excellent customer service and contribute ideas

Requirements

  • Fluent in Flemish and French (English or Spanish is a plus)
  • Excellent communicator with a sales-oriented mindset
  • Comfortable handling objections
  • Customer-focused, proactive, and a team player
  • Comfortable using Microsoft tools and working remotely

Benefits

  • 100% remote or hybrid (if based in Madrid)
  • Competitive salary + performance bonuses
  • Meal voucher (€26) + 7 days of leave per year
  • Equipment provided (PC, headset, HDMI/USB adapter)
  • Private health insurance after 1 year
  • Ongoing training & wellbeing activities
  • Free employee benefits policy + support program

Job title

Telesales Agent, Belgian (Flemish/French)

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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