Leading Client Facing Implementation Initiatives at HCSC. Cultivating relationships with internal and external stakeholders while managing multi - disciplinary teams and improving operational efficiencies.
About the role
- Technology Implementation Manager leading end-to-end software implementation projects for Wolters Kluwer. Advising clients on best practices and guiding project delivery for successful outcomes.
Responsibilities
- Lead end-to-end software implementation projects with a project manager, ensuring timely delivery and quality.
- Facilitate and lead client workshops to gather requirements and define solutions.
- Advise client on best practices and solutions capabilities.
- Write and validate detailed functional and technical specifications.
- Oversee and organize the configuration phase, assigning and guiding tasks for implementation consultants.
- Configure the software to meet client requirements, ensuring accuracy and alignment with specifications.
- Supervise and provide quality oversight of partner work to ensure best practices are followed
- Ensure the quality of deliverables and adherence to project deadlines.
- Provide training and guidance to junior team members.
- Engage in continuous improvement of consulting processes.
- Support product and solution testing phases.
Requirements
- Proven experience leading end-to-end implementations for large organizations, including integration, mobility and cloud deployment
- Strong ability to conduct and lead client workshops
- Ability to create and deliver presentations in front of a client audience.
- Expertise in producing clear and comprehensive specifications.
- Project coordination and management.
- Ensure solutions meet requirements and maintain high quality standards.
- Ability to supervise, guide, and validate partner deliverables.
- Increased proficiency in software tools.
- Provide guidance to junior team members.
- Strong problem-solving capabilities and autonomy in work organization.
Benefits
- Flexible Working Arrangement – Work from Anywhere and Hybrid Working ( promoting work life balance)
- Learning and Development opportunities
- Access to health and wellness programs
- Parental leave benefits that exceed legislative requirements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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