CTMS Implementation Manager leading client design consultations and system implementations for clinical systems in an emerging clinical services company. Focusing on ensuring safety and compliance in the clinical research community.
About the role
- Technology Implementation Manager leading end-to-end software implementation projects for Wolters Kluwer. Advising clients on best practices and guiding project delivery for successful outcomes.
Responsibilities
- Lead end-to-end software implementation projects with a project manager, ensuring timely delivery and quality.
- Facilitate and lead client workshops to gather requirements and define solutions.
- Advise client on best practices and solutions capabilities.
- Write and validate detailed functional and technical specifications.
- Oversee and organize the configuration phase, assigning and guiding tasks for implementation consultants.
- Configure the software to meet client requirements, ensuring accuracy and alignment with specifications.
- Supervise and provide quality oversight of partner work to ensure best practices are followed
- Ensure the quality of deliverables and adherence to project deadlines.
- Provide training and guidance to junior team members.
- Engage in continuous improvement of consulting processes.
- Support product and solution testing phases.
Requirements
- Proven experience leading end-to-end implementations for large organizations, including integration, mobility and cloud deployment
- Strong ability to conduct and lead client workshops
- Ability to create and deliver presentations in front of a client audience.
- Expertise in producing clear and comprehensive specifications.
- Project coordination and management.
- Ensure solutions meet requirements and maintain high quality standards.
- Ability to supervise, guide, and validate partner deliverables.
- Increased proficiency in software tools.
- Provide guidance to junior team members.
- Strong problem-solving capabilities and autonomy in work organization.
Benefits
- Flexible Working Arrangement – Work from Anywhere and Hybrid Working ( promoting work life balance)
- Learning and Development opportunities
- Access to health and wellness programs
- Parental leave benefits that exceed legislative requirements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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