Senior Technical Writer at TaskUs creating documentation and processes for exceptional customer experiences. Collaborating with teams to enhance internal documentation for disruptive companies.
About the role
- Technical Writer supporting Delaware Nation Industries by maintaining and organizing technical documentation. Collaborating with teams to ensure accuracy and alignment with company standards in a hybrid setting.
Responsibilities
- Develop, organize, and maintain documentation within DNI’s knowledge repository, including solution templates, technical references, process documentation, and proposal boilerplates.
- Collaborate with Program and Project Managers, Solution Architects and others to translate technical concepts into clear, concise, and accurate written content.
- Edit and standardize documentation to ensure clarity, consistency, and compliance with DNI formatting and terminology standards.
- Support the drafting of technical content for proposals, white papers, and responses to RFIs/RFPs under the guidance of senior team members.
- Track and update document versions, ensuring repository materials remain current and technically valid.
- Learn and apply foundational technical concepts relevant to DNI’s IT, professional services and engineering solutions portfolio.
Requirements
- Bachelor’s degree in English, Communications, Information Systems, or a related field helpful but not required.
- 5 years of experience in technical writing, documentation, or related roles, or transferrable experience.
- Familiarity with IT systems, solution architecture, or proposal development preferred.
Benefits
- Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
- Matching 401K
- Short- and Long-Term Disability
- Pet Insurance
- Professional Development/Education Reimbursement
- Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas
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