Technical Content Writer creating tech-related content to educate clients and improve product awareness at SiteGround. Requires excellent English command and 3+ years of experience in technical writing.
Responsibilities
Obtain a deep understanding of SiteGround's and our competitor companies' products and services to translate complex product information into simple, polished, and engaging educational content;
Develop and maintain comprehensive Knowledge Base, Tutorial and Academy content for multiple products that meets organizational standards;
Work together with our Content and SEO team to evaluate current content and develop innovative approaches for improvement;
Break down complex technical problems into steps and directions that set our users up for success;
Research, outline, write, and edit new and existing content, working closely with various departments to understand user needs and requirements;
Requirements
Еxcellent, near native command of English;
Minimum 3 years of experience planning and writing technical educational content for multiple audiences;
Proven ability to quickly learn and understand complex topics;
Excellent written and verbal communication skills, with a keen eye for detail;
Thorough research and understanding of every topic before you tackle it;
Good understanding of SEO principles and digital writing specifics;
Adaptability to a fast-paced environment.
Benefits
Working on in-house built products, using the latest technologies;
Competitive salary with achievement bonus;
Premium health insurance;
Reduced working hours every Friday;
Sponsorship for worldwide conferences of your choice with full company coverage of business expenses;
Free office restaurant with our own chef team;
Free access to our in-office gym with professional instructors;
Free HIIT, Prama, Yoga, Pilates, and table tennis classes in our HQ office;
Free Multisport or CoolFit card;
Additional days off for long service and volunteering;
Anniversary and company gifts;
Knowledge-sharing at multiple meetups and mini conferences in our offices.
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