Lead, coordinate, and manage multiple bank and fintech projects through their entire lifecycle
Implement, build, and nurture relationships with bank and fintech customers
Shape and drive medium and long-term strategic initiatives and roadmaps with fintech and bank partners
Identify and analyze risks and opportunities; create contingency plans and triggers to meet customer goals/timelines
Lead, navigate, and advocate for customers throughout their Treasury Prime journey
Collaborate cross-functionally with Relationship Managers, Sales, Product, Support, and Engineering to provide customer insights and advocate for product enhancements
Leverage AI-powered tools to enhance operational efficiency and streamline daily workflows
Requirements
3+ years of experience in technical program management experience
Tech-savvy; willing to dive into details and quickly gain deep product/customer understanding
Ability to operate in a highly ambiguous and fast-paced environment; prior fintech or startup experience
General understanding of REST APIs
Ability to understand the highly regulated banking industry and relate it to complex technical requirements
Business acumen to influence decisions with internal & external stakeholders
Experience successfully leading complex, multi-disciplinary integrations from program management, product, sales, or customer success
Strong project management background with ability to lead multiple simultaneous projects
Working style that emphasizes openness, collaboration, and visibility
Confident, results-oriented, decisive leader balancing strategic priorities with operations and execution
Strong presentation skills for both virtual and in-person meetings
Strong interest in the intersection of technology and financial services
Experience implementing card programs at banks and fintechs
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