Technical Project Lead ensuring effective, accurate product launches on the Root platform. Collaborating with clients and Solution Engineers for swift implementation success.
Responsibilities
Drive delivery and help clients win with Root
Ensure project plans are well scoped, accurate, up to date
Work closely with internal teams and external contractors for successful delivery of projects
Actively manage and communicate project and implementation risks
Ensure client meetings are effective and value-adding
Resolve client queries in a timely manner
Track and continuously update project metrics and financial controls
Deliver projects on time and within budget
Act as a primary contact-point for clients
Manage reviews and client feedback post-implementation
Requirements
Bachelor's degree in Information Systems or Engineering
5+ years professional work experience
Experience in spearheading projects, including analysing business requirements, conducting thorough research, and driving end-to-end project implementations while working with cross-functional teams
Experience collaborating with customers to capture, guide and define business requirements and translate business requirements into a working solution
Ability to produce concise and clear technical documentation, providing detailed instructions that ensure accuracy and clarity in communication
Experience translating complex business requirements into actionable solutions, leveraging technical expertise to deliver effective outcomes
Rapidly prototype and test a solution to a problem
Experienced in utilising and configuring project management tools such as JIRA and Azure, optimising project workflows and collaboration
Able to manage personal time, output, and energy well, and comfortable working under pressure
A working value of high confidence and low ego
Great interpersonal skills and can build trust and confidence with others
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