Software Project Manager implementing tomedo® in medical environments for healthcare IT. Providing support and training during implementation and process optimization.
Responsibilities
We are looking for a Software Project Manager to support the Medical Team.
As a Software Project Manager you will be responsible for implementing tomedo® in medical environments.
During project implementation you will be the primary contact for software-specific questions and preparation tasks for our customers.
You will then accompany the implementation on site, deliver the training sessions and take over support at project completion.
You will advise and work together with practice owners to develop practice management concepts, from appointment scheduling and billing to staff rostering.
You will configure the tomedo software and customize it to the practice’s workflows.
You will train teams interactively on using the software, support practices during the transition, and provide 1st- and 2nd-level support.
You will analyze and optimize workflows to make day-to-day practice operations more efficient.
You will assist with on-site installations at our customers and ensure everything runs smoothly.
With your expertise and understanding of daily practice operations, you will make a real difference for our customers.
Requirements
You have completed vocational training, preferably as a medical assistant (MFA), or you have initial experience in support or other customer-facing roles.
You are enthusiastic about IT and have experience working with practice management systems — first-hand experience with tomedo is a plus but not required.
You are willing to support our customers on site and are flexible with travel.
You are adaptable, work carefully and independently, and remain calm under pressure.
You enjoy conveying knowledge, present developed concepts confidently, and are a team player.
Very good German language skills (at least C1) and a valid Class B driver’s license are advantageous.
Benefits
Exciting responsibilities – Comprehensive insight into all digital aspects of a medical practice – from the initial installation to process optimization.
Top equipment – Your own MacBook and modern workspaces await you in our office in Bonn’s Old Town.
Flexible working models – Whether part-time or full-time, we have a suitable model for you.
Team spirit – A young, warm and international team with an open and collegial company culture.
Additional benefits – Company pension plan, an in-house cook, PlayStation breaks, Urban Sports membership and regular team events.
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