Hybrid Technical Product Support Specialist – Java, C#, SQL, Kafka, Talend

at State Street

• Job title: Technical Product Support Specialist – Java, C#, SQL, Kafka, Talend
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $90,000 - $142,500 per year
• Degree requirement: Bachelor's Degree
• Tech skills: ETL, Java, Kafka, MS SQL Server, Oracle, RDBMS, SOAP, SQL
• Location requirements: Hybrid, Atlanta, United States

About the role

• Technical Product Support Specialist supporting Charles River Investment Management Solution post-go-live. Involves client requirement definition, application tuning, technical workflow testing, and issue resolution.

Responsibilities

• Support customer post-go-live of the Charles River Investment Management Solution (CRIMS) product.
• Define new client requirements, configure and tune the application to the client’s business and technical needs.
• Test technical workflows and resolve issues.
• Liaise with other Charles River Support team and Product resources to troubleshoot application issues and determine the optimal technical solution.
• Lead and manage multiple technical initiatives, potentially on multiple tasks simultaneously.
• Develop with a result-driven approach while maintaining tight schedules.
• Participate in functional and technical requirements gathering and review.
• Create, test, and correct inbound and outbound interfaces.
• Collaborate with team members including business analysts, project managers, and customer staff.
• Serve as a technical expert in implementation or supporting projects.

Requirements

• Candidates must have investment trading experience.
• 3 to 5 years of hands-on experience in the financial industry working for a consultancy or software vendor.
• Java and C# programming
• XML messaging
• Charles River web services API
• ETL tool usage
• Database administration tasks
• Knowledge of ETL tools such as Kettle and Talend
• Familiar with at least one SCM (Perforce would be a plus)
• XML and XSLT
• Understanding of ERDs
• Tomcat configuration and optimization
• N-tier application architecture
• SOAP/XML and messaging software like MQ Series, MSMQ, Sonic MQ, Open JMS, Kafka
• In-depth knowledge of one of the following RDBMS: Oracle or MS SQL Server
• BS/MS in Computer Science or equivalent field.
• Excellent communication skills (verbal and written)
• Ability to work in a dynamic, fast-paced, team environment.
• Problem solving skills and ability to recognize long term solutions across multiple projects.
• Must be detail-oriented and have the ability to multi-task.
• Self-starter, able to work both independently and as part of a team.
• 30-50% travel may be required.

Benefits

• generous medical care
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• 401(k) retirement savings plan with company match
• paid time off including vacation, sick leave, short term disability, and family care responsibilities
• access to Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
• eligibility for certain tax advantaged savings plans
• flexible Work Program to help match your needs
• development programs and educational support