Regional Sales Representative at Canada Life working closely with advisors to drive sales growth. Collaborating with sales team to deliver bottom line wealth sales growth and optimize advisor relationships in Toronto.
RS
Hybrid Technical Customer Support Specialist – PREMIUM Telecommunications Provider
Posted 2 months ago
About the role
- Technical Customer Support for a German telecommunications provider based in Bulgaria. Handling technical inquiries and providing assistance for mobile and DSL products.
Responsibilities
- Handling technical customer inquiries for DSL, mobile, cable and fiber-optic services
- Handling technical customer inquiries related to devices, and providing product/tariff (plan) consultation
- Managing network-related complaints in customer interactions (Mobile Postpaid)
- Handling third-party provider inquiries (Netflix, Sky and others)
Requirements
- Technical understanding and an affinity for telecommunications products (mobile services, DSL)
- Confident use of computers and systems
- Service-oriented mindset and approach
- Strong communication and presentation skills
- Quick comprehension and strong empathy
- Excellent German language skills, spoken and written (C1 level), and confident use of common PC applications.
Benefits
- Permanent contract from day one
- Welcome bonus paid over the first 6 months
- Fixed salary and uncapped monthly bonuses
- Increasing vacation entitlement up to 26 days
- Hybrid work with allowance (work from home after onboarding)
- Contribution to travel costs if you live outside the city
- Taxi vouchers for late shifts to ensure you get home safely
- Career development through our 'Talent' training program
- Comprehensive onboarding program (training + individual day-to-day support)
- Additional health insurance with Bulstrad
- Discounted Multisport gym memberships
- Monthly food voucher of 150 BGN
- Exclusive discounts with our partners (fashion, travel, wellness, bookstores)
- Positive and modern work environment
- Free fruit and beverages in the office, with monthly special events
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