Hybrid Technical Communications Manager

Posted 2 months ago

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About the role

  • Technical Communications Manager building data queries and automations for communications campaigns. Collaborating with cross-functional teams to enhance messaging and efficiency at travel tech company.

Responsibilities

  • Build and execute data queries to support targeted communications campaigns across Partner and internal audiences.
  • Design and implement automations for repeatable communications workflows, improving efficiency and reducing manual effort.
  • Identify and evaluate AI opportunities to enhance communications delivery, personalization, and performance.
  • Partner with cross-functional teams—including Product, Engineering, Legal, and Compliance—to ensure communications are technically sound, aligned with business goals, and scalable.
  • Support the development of tools, dashboards, and systems that improve communications planning, execution, and measurement.
  • Collaborate with Communications Specialists to ensure messaging is timely, accurate, and optimized for digital platforms.
  • Monitor performance metrics and feedback to continuously improve automation and campaign effectiveness.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Communications, or a related field (or equivalent experience).
  • 5+ years of experience in technical program management, data operations, or communications technology.
  • Proficiency in SQL and experience with automation platforms (e.g., Zapier, Workato, Salesforce Marketing Cloud, etc.).
  • Familiarity with AI tools and platforms used in communications or marketing.
  • Strong analytical skills and experience with performance metrics and data-driven decision-making.

Benefits

  • medical/dental/vision
  • paid time off
  • Employee Assistance Program
  • wellness & travel reimbursement
  • travel discounts
  • International Airlines Travel Agent (IATAN) membership

Job title

Technical Communications Manager

Job type

Experience level

Mid levelSenior

Salary

$104,000 - $145,500 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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