Hybrid Systems Administrator

Posted 3 weeks ago

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About the role

  • First-line support for users of the system
  • Management of the issue tracking system to support the day to day operation of the business
  • Monitor and manage IT systems: NetSuite, Boomi, Magento, Celigo, Sitoo, and WMS
  • Perform root cause analysis of all issues resolved and propose permanent solutions
  • Assume a critical and participative role in the maintenance and support of systems
  • Support the business in the production and amendment of reports from core systems
  • Data management including data cleansing, data mapping, data workflows, etc.
  • User access & role maintenance
  • Business Process Documentation
  • Work with 3rd party providers to troubleshoot and fix issues
  • Systems Project Resource focusing on General NS optimisation & Finance optimisation Projects

Requirements

  • Experience with NetSuite is essential for this role
  • Exposure to business platforms such as Boomi, Celigo, Centric, WMS and Sitoo
  • Previous experience in a 1st or 2nd line support role
  • An understanding of the administration of NetSuite is desired (but not essential)
  • Highly motivated, capable of working both alone and alongside team members
  • A good understanding of Freshdesk or a similar incident management system

Benefits

  • 25-day holiday allowance (pro rata)
  • 4 additional days each year to volunteer, get outdoors or focus on your wellbeing, and a day off for your birthday
  • Private Medical Health care, including mental health, dental and eye care
  • Livebarefoot Pot – up to £1,000 per year to inspire you to live barefoot (embrace hobbies and passions) and or boost your natural health
  • Free seasonal Vivo footwear and discounts for you, your friends & family
  • Pension matched to 5%
  • 4 Vivo Gatherings to celebrate the equinox and solstice, connecting and reflecting in nature
  • Travel Allowance to support connection days
  • Generous gender-neutral parental leave
  • Death in Service up to 6 times your salary
  • Group income protection insurance
  • Long service awards
  • Car salary sacrifice scheme
  • Cycle to work scheme

Job title

Systems Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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