Systems Administrator to support CACI's Service Desk team, responsible for end - user applications and hardware/software troubleshooting. Covers a 24 - hour help desk, including evenings and weekends.
About the role
- System Administrator maintaining NFPA's Windows and Linux environments while managing Azure resources. Collaborating with development teams for CI/CD and DevOps integration efforts.
Responsibilities
- Administer, monitor, and maintain Windows and Linux server environments (on premises and cloud-based).
- Manage Active Directory, Group Policy, identity, access controls, and authentication services.
- Perform system patching, upgrades, backups, and disaster recovery testing.
- Monitor system performance, availability, and capacity; troubleshoot and resolve complex issues.
- Maintain system documentation, standards, and operational procedures.
- Participate in on call and incident response activities as required.
- Provision, configure, and manage Microsoft Azure resources to support application development and hosting needs.
- Implement and maintain Azure resource governance, cost controls, and best practices.
- Collaborate with Security and Infrastructure teams to ensure Azure environments meet NFPA security and compliance requirements.
- Support hybrid environments integrating on premises infrastructure with Azure services.
- Partner with Application Development teams to support CI/CD pipelines and DevOps workflows.
- Deploy and maintain self-hosted build and deployment agents where required.
- Automate infrastructure provisioning and configuration using Infrastructure as Code (IaC) and scripting tools.
- Improve system reliability, scalability, and deployment consistency through automation and standardization.
- Troubleshoot build, deployment, and environment-related issues in collaboration with developers.
- Serve as a technical advisor to development teams on infrastructure, performance, and operational considerations.
- Identify opportunities to modernize infrastructure and improve operational efficiency.
- Participate in architecture discussions and contribute to infrastructure and DevOps roadmaps.
- Mentor junior administrators and contribute to knowledge sharing within IT.
Requirements
- Bachelor’s degree in information technology, Computer Science, or equivalent experience.
- 5+ years of experience as a System Administrator or similar infrastructure-focused role.
- Hands-on experience administering Windows Server environments; Linux experience preferred.
- Experience provisioning and managing Microsoft Azure resources.
- Working knowledge of DevOps concepts, CI/CD pipelines, and automation.
- Strong scripting skills (PowerShell required; Bash or Python a plus).
- Experience with monitoring, backup, and disaster recovery solutions.
- Strong troubleshooting, documentation, and communication skills.
- Trustworthy and reliable.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Must have proximity to Quincy MA; role is 30% in office.
- Able to work after-hours when needed and respond to incidents.
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development opportunities
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