Hybrid Substance Abuse Professional, Clinical Analyst – SUD

at Oakland Community Health Network

• Job title: Substance Abuse Professional, Clinical Analyst – SUD
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $56,165 - $70,206 per year
• Degree requirement: Professional Certificate
• Location requirements: Hybrid, Troy, United States

About the role

• Substance Abuse Professional guiding clinical services delivery and implementing strategic vision within OCHN’s service network. Providing clinical content expertise and assisting with service improvement initiatives.

Responsibilities

• The Substance Abuse Professional (Clinical Analyst - SUD) guides clinical services delivery and implements OCHN’s strategic vision and plan with the respective Providers within the Service Network.
• Provides clinical content expertise and guidance to the SUD Network Providers for the development and improvement of service initiatives, projects, and programs.
• Provides clinical guidance to contractors related to audit findings and corrective action plans.
• Participates in provider case conferences, and provides clinical guidance related to contract requirements.
• Develops Best Practice / Evidence-Based Practice models of service, and makes recommendations for implementation of the Practices, including protocol and policy development as well as fidelity guidelines.
• Creates system change through implementation of the principles and practices of Recovery, Self-Determination, Trauma-Informed Systems, Person-/ Family Centered Planning, Peer-delivered services, and Evidenced-based or Best Practices, including the evaluation of outcomes and service recipient satisfaction.
• Collaborates with the OCHN UM Team to develop and implement SUD Utilization Management guidelines, policies, practices, and outcomes; analyze utilization data; make recommendations for improvements; and provide training / education, as needed.
• Analyzes system data, identifies trends, monitors usage of services within populations served, provide written reports.
• Provides recommendations for improvement plans.
• Takes a leadership role in the effectiveness of clinical activities, identifies improvement actions, as necessary, and makes recommendations as appropriate.
• Coordinates the identification, development, and implementation of needed training within the designated population group to ensure that SUD Service organizations/staff have the necessary skills to provide quality services and outcomes.
• Participates in meetings, workgroups, and committees with other OCHN Teams, such as involvement in Access, Quality Management, or benefits coordination initiatives, etc.
• Actively participates in the development of contracts, as well as the evaluating of performance for contract continuation, including outcome measures, business practices, quality indicators, grievance, and Recipient Rights trends, etc.
• Participate in the resolution of systems issues identified by Customer Service staff and other members of the OCHN or SUD Team, including communicating relevant information, analyzing data / trends, and making recommendations, arranging provider education / training, and ensuring development and evaluation of improvement plans.
• Participates in the resolution of Provider issues / complaints, including involvement in the Dispute Resolution process and Appeals process, if needed.
• Implements identified initiatives and projects via participation in local, state, and federal collaborative activities.

Requirements

• Master's degree in mental health field with a full unrestricted license.
• State of Michigan licenses, certification and / or registrations as Psychologist (LLP, LP), Social Worker (LMSW), Counselor (LPC), or Marriage and Family Therapist (LMFT).
• For Substance Use Disorder Services: Certification from the Michigan Certification board for Addiction Professionals (MCBAP): CAADC or CADC, or active Development Plan.
• Minimum of 2 years relevant experience in providing services to Individuals with Substance Use Disorders, adults with Mental Illness, Children with Serious Emotional Disturbance or adults and/or children with Intellectual / Developmental Disabilities.
• Preference for experience in providing clinical services in the public sector.
• Preference for experience in human services administration, contract management, or related area in the public sector.
• Working knowledge of the Michigan Department of Licensing and Regulatory Affairs (LARA) SUD Administrative Rules.
• Working knowledge of the Michigan Mental Health Code.
• Working knowledge of Michigan Medicaid rules and regulations.
• Familiarity with Michigan Certification Board for Addiction Professionals (MCBAP) certification standards and processes.
• Demonstrated experience in quality assurance, quality monitoring and report writing.
• Demonstrated experience in the preparation and monitoring of budgets.
• Minimum of 1 year of experience developing quality initiatives, data collection, data analysis including Dashboards.
• For children’s services - Demonstrated understanding of family systems approaches and commitment to serving children within their family and community.
• Ability to build positive relationships with contractors and community partners.
• Ability to create system change through implementation of Best Practice / Evidence-Based practices including fidelity monitoring.
• Understanding of utilization management.
• Knowledge of Health Care Systems desired.
• Knowledge of OCHN Substance Use Disorder and Core Provider Agencies and services.
• Knowledge of the current version of DSM and ASAM criteria.
• Demonstrated effective interpersonal skills.
• Demonstrated ability to work effectively in a team environment.
• Demonstrated effective negotiation skills.
• Demonstrated effective written and oral communication skills.
• Demonstrated effective computer skills with Word, Excel, database, and other relevant software programs.

Benefits

• Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.
• Must be available for meetings and events which may occur outside of standard office hours.
• Work performed primarily in an office environment.
• Hybrid (onsite/remote) work schedule available.
• OCHN is committed to building a diverse team and fostering an inclusive and equitable culture.