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BenchSciLead Analyst, Data
Lead Business Analyst focusing on data analytics and business intelligence at BenchSci. Collaborating across teams to define and drive analytical strategy for informed decision - making.
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Hybrid Substance Abuse Professional, Clinical Analyst – SUD
Posted 3 weeks ago
About the role
- The Substance Abuse Professional (Clinical Analyst - SUD) guides clinical services delivery and implements OCHN’s strategic vision and plan with the respective Providers within the Service Network.
- Provides clinical content expertise and guidance to the SUD Network Providers for the development and improvement of service initiatives, projects, and programs.
- Provides clinical guidance to contractors related to audit findings and corrective action plans.
- Participates in provider case conferences, and provides clinical guidance related to contract requirements.
- Develops Best Practice / Evidence-Based Practice models of service, and makes recommendations for implementation of the Practices, including protocol and policy development as well as fidelity guidelines.
- Creates system change through implementation of the principles and practices of Recovery, Self-Determination, Trauma-Informed Systems, Person-/ Family Centered Planning, Peer-delivered services, and Evidenced-based or Best Practices, including the evaluation of outcomes and service recipient satisfaction.
- Collaborates with the OCHN UM Team to develop and implement SUD Utilization Management guidelines, policies, practices, and outcomes; analyze utilization data; make recommendations for improvements; and provide training / education, as needed.
- Analyzes system data, identifies trends, monitors usage of services within populations served, provide written reports.
- Provides recommendations for improvement plans.
- Takes a leadership role in the effectiveness of clinical activities, identifies improvement actions, as necessary, and makes recommendations as appropriate.
- Coordinates the identification, development, and implementation of needed training within the designated population group to ensure that SUD Service organizations/staff have the necessary skills to provide quality services and outcomes.
- Participates in meetings, workgroups, and committees with other OCHN Teams, such as involvement in Access, Quality Management, or benefits coordination initiatives, etc.
- Actively participates in the development of contracts, as well as the evaluating of performance for contract continuation, including outcome measures, business practices, quality indicators, grievance, and Recipient Rights trends, etc.
- Participate in the resolution of systems issues identified by Customer Service staff and other members of the OCHN or SUD Team, including communicating relevant information, analyzing data / trends, and making recommendations, arranging provider education / training, and ensuring development and evaluation of improvement plans.
- Participates in the resolution of Provider issues / complaints, including involvement in the Dispute Resolution process and Appeals process, if needed.
- Implements identified initiatives and projects via participation in local, state, and federal collaborative activities.
Requirements
- Master's degree in mental health field with a full unrestricted license.
- State of Michigan licenses, certification and / or registrations as Psychologist (LLP, LP), Social Worker (LMSW), Counselor (LPC), or Marriage and Family Therapist (LMFT).
- For Substance Use Disorder Services: Certification from the Michigan Certification board for Addiction Professionals (MCBAP): CAADC or CADC, or active Development Plan.
- Minimum of 2 years relevant experience in providing services to Individuals with Substance Use Disorders, adults with Mental Illness, Children with Serious Emotional Disturbance or adults and/or children with Intellectual / Developmental Disabilities.
- Preference for experience in providing clinical services in the public sector.
- Preference for experience in human services administration, contract management, or related area in the public sector.
- Working knowledge of the Michigan Department of Licensing and Regulatory Affairs (LARA) SUD Administrative Rules.
- Working knowledge of the Michigan Mental Health Code.
- Working knowledge of Michigan Medicaid rules and regulations.
- Familiarity with Michigan Certification Board for Addiction Professionals (MCBAP) certification standards and processes.
- Demonstrated experience in quality assurance, quality monitoring and report writing.
- Demonstrated experience in the preparation and monitoring of budgets.
- Minimum of 1 year of experience developing quality initiatives, data collection, data analysis including Dashboards.
- For children’s services - Demonstrated understanding of family systems approaches and commitment to serving children within their family and community.
- Ability to build positive relationships with contractors and community partners.
- Ability to create system change through implementation of Best Practice / Evidence-Based practices including fidelity monitoring.
- Understanding of utilization management.
- Knowledge of Health Care Systems desired.
- Knowledge of OCHN Substance Use Disorder and Core Provider Agencies and services.
- Knowledge of the current version of DSM and ASAM criteria.
- Demonstrated effective interpersonal skills.
- Demonstrated ability to work effectively in a team environment.
- Demonstrated effective negotiation skills.
- Demonstrated effective written and oral communication skills.
- Demonstrated effective computer skills with Word, Excel, database, and other relevant software programs.
Benefits
- Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.
- Must be available for meetings and events which may occur outside of standard office hours.
- Work performed primarily in an office environment.
- Hybrid (onsite/remote) work schedule available.
- OCHN is committed to building a diverse team and fostering an inclusive and equitable culture.
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