Senior Analyst handling commercial insights for a global automotive fleet manager. Delivering key metrics and insights to drive business decisions and improve performance.
About the role
- Senior Analyst in Omnichannel Analytics turning complex data into insights for CVS Health. Analyze customer interactions to improve experiences across digital, retail, and pharmacy channels.
Responsibilities
- Analyze customer and business data to identify trends, drivers, and opportunities that improve engagement and performance
- Build and maintain core data assets, dashboards, and reporting tools in partnership with engineering and analytics teams
- Translate business questions into clear analytical approaches and actionable recommendations
- Present insights and recommendations to leaders in a clear, concise way
- Support optimization of customer journeys across eCommerce, retail, and digital pharmacy experiences
Requirements
- 3 or more years of experience in data analysis or analytics roles
- Hands-on experience using SQL, Python, Snowflake, or similar analytical tools
- 3 or more years of experience delivering insights that drive business decisions
- 2 or more years of experience building Tableau dashboards
- Experience developing or supporting data-driven strategies
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs including wellness screenings
- Tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
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