Senior Analyst in Omnichannel Analytics turning complex data into insights for CVS Health. Analyze customer interactions to improve experiences across digital, retail, and pharmacy channels.
Responsibilities
Analyze customer and business data to identify trends, drivers, and opportunities that improve engagement and performance
Build and maintain core data assets, dashboards, and reporting tools in partnership with engineering and analytics teams
Translate business questions into clear analytical approaches and actionable recommendations
Present insights and recommendations to leaders in a clear, concise way
Support optimization of customer journeys across eCommerce, retail, and digital pharmacy experiences
Requirements
3 or more years of experience in data analysis or analytics roles
Hands-on experience using SQL, Python, Snowflake, or similar analytical tools
3 or more years of experience delivering insights that drive business decisions
2 or more years of experience building Tableau dashboards
Experience developing or supporting data-driven strategies
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
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