Manager of Process Excellence driving operational efficiency and digital transformation at Rockwell Automation. Leading a team to improve workflows and enhance customer experiences in a hybrid work environment.
About the role
- Opening Manager overseeing presales efforts and community engagement for new JETSET Pilates studios. Driving excitement and managing client communication leading to grand openings.
Responsibilities
- Drive Presales Success: Manage and execute presales strategy to hit membership targets prior to grand opening.
- Client Communication: Handle all inbound and outbound communication through email, Instagram, phone calls, and AXLE CRM.
- Community Engagement: Build and maintain relationships with prospective members, providing an exceptional first impression of the JETSET brand.
- Hype Creation: Collaborate with marketing to implement creative campaigns, social media engagement, and local partnerships to drive excitement.
- Organization & Tracking: Maintain accurate records of leads, sales, and follow-ups in AXLE CRM, ensuring no opportunity is missed.
- Event Support: Assist in planning and executing pre-opening events, pop-ups, and community activations to promote the studio launch.
Requirements
- Proven experience in sales, community management, or studio/fitness operations (boutique fitness or hospitality experience preferred).
- Extremely organized with strong attention to detail and ability to juggle multiple communication channels at once.
- Confident communicator with strong writing and phone skills.
- Social media savvy, especially with Instagram for community engagement and DM management.
- Self-starter who thrives in a fast-paced, high-energy environment.
- Passion for fitness, wellness, and the JETSET brand.
Benefits
- Competitive hourly rate plus performance-based bonus opportunities tied to presales success.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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