Strategic Design and Experience Lead driving military community engagement through innovative user-centered design. Collaborates cross-functionally to deliver impactful digital experiences aligned with organizational goals.
Responsibilities
Lead the development and execution of a comprehensive design and experience strategy that aligns with MC&FP’s mission and outreach objectives.
Champion human-centered and accessible design principles, ensuring all products meet or exceed Section 508 and WCAG standards.
Direct the integration of brand strategy, user experience, and visual design across digital, mobile, and multimedia platforms.
Collaborate with communications, IT, and data teams to ensure that design decisions are informed by analytics, audience research, and behavioral data.
Guide the creation of engaging, intuitive digital experiences through journey mapping, usability testing, and user feedback loops.
Oversee the development and implementation of design systems and UX frameworks that ensure consistency across all MC&FP platforms.
Translate stakeholder goals and user needs into actionable creative direction, bridging the gap between strategy, content, and technology.
Advise senior leadership on emerging design trends, tools, and innovations, fostering a culture of creativity, collaboration, and continuous improvement.
Support agile development teams with design thinking expertise throughout concept, prototyping, and delivery phases.
Requirements
U.S. Citizenship
Ability to obtain and maintain a favorable Tier 3 (Public Trust) background investigation or the level required by the contract.
5+ years of experience leading strategic design, customer experience, or digital brand innovation initiatives for large-scale or government programs.
5+ years of experience applying human-centered design principles and leading UX research or creative strategy initiatives.
3+ years of experience advising senior executives or program leadership on design strategy, innovation, and customer engagement.
Proven ability to translate user insights and analytics into actionable design improvements and experience strategies.
Demonstrated experience with Agile environments and cross-functional collaboration between design, IT, and communications teams.
In-depth knowledge of accessibility compliance standards (Section 508 and WCAG 2.1+).
Benefits
This position is remote with occasional travel to Washington DC possible.
Creating detailed mechanical designs and developing innovative solutions for various projects at alfanar Construction. Collaborating with stakeholders to ensure compliance and optimize performance.
Intern role in Communication & Design at Sonepar, focusing on content creation and visual design. Supporting global marketing initiatives within a dynamic international team.
Designer creating digital graphics for diverse platforms at Trama Comunicação. Collaborating with teams and producing visual content for effective communication.
Senior Mechanical Designer at Cavendish Nuclear leading design tasks and coordinating engineering efforts. Ensuring compliance with regulations and providing technical support in detailed design environments.
Electrical Design Engineer completing electrical design and development of custom automation systems for Lincoln Electric. Strong emphasis on electrical schematic design using AutoCAD Electrical in Bettendorf, IA.
Graphic designer at CIEE creating visual materials for marketing and events. Engaging in social media strategies and collaborating with multiple teams in a hybrid work environment.
Technical Designer Animation at Quantic Dream refining animation pipelines and systems. Collaborating with design, animation, and programming teams for high quality gameplay animation.
Fire Protection Designer for Stantec, joining their North America Fire Protection Engineering Team. Responsible for designing systems to prevent and minimize fire impact in buildings.
Senior Civil Designer responsible for civil design and drafting for industrial and mining projects. Working in a team environment to deliver effective engineering solutions focused on client needs.
Manager of Systems Design overseeing solar system designers for DIY solar customers. Leading system design efforts and sales growth through coaching and collaborative strategies.