About the role

  • Strategic Account Manager managing client relationships within the NHS and energy sector. Overseeing client experience and proposing solutions for business objectives.

Responsibilities

  • Responsible for ensuring Sustainable Energy First delivers an outstanding customer experience overall
  • Main point of contact for an assigned client list, acquiring a thorough understanding of the Client’s needs and requirements
  • Proposing commercially beneficial solutions that meet the client’s business objectives and changing utility and energy demands through contract renewals, up and cross selling.
  • Ensuring the correct Sustainable Energy First products and services are delivered to customers in a timely manner and with the first-class service Sustainable Energy First is proud of
  • Expand the relationships with existing customers engaging through all possible forms of contact, from meetings to weekly calls
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by Clients by ensuring the correct teams manage it through to resolution
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Drive product development and innovation

Requirements

  • Strong motivation and drive to contribute to company goals
  • Experience of account management in the public sector ideally within the NHS
  • Expertise in managing strategic client relationships
  • Experience in the energy industry
  • Ability to oversee and enhance the overall client experience
  • Proven track record in building, developing, and retaining long-term key client relationships
  • Strong communication skills to clearly convey Sustainable Energy First’s values as a consultancy
  • Ability to demonstrate professionalism and credibility in building trust with senior clients
  • Capability to achieve mutually beneficial outcomes for both the company and clients
  • Strong interpersonal skills and a collaborative mindset
  • Results-oriented with a focus on driving success for both clients and the company
  • A full, driving licence is required and national travel is part of the role

Benefits

  • 💰 Competitive salary plus generous commission structure
  • 🏖 Starting at 25 days holiday plus bank holidays
  • 🚗Car allowance
  • 🏠 Hybrid working - you must be able to travel to our Lytham office 2 days p/week
  • 👍 Flexi working
  • ⭐ Career development opportunities
  • 🎂 Birthday Day off
  • 🛍 Benefits platform – gym membership, retail discounts and many more

Job title

Strategic Account Manager – NHS Contract

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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