ET
Preventieadviseur responsible for safety and wellness in Groupe Etam retail locations. Supporting shop managers and conducting risk analyses across multiple stores.
MA
Hybrid Store Operations Manager – Facilities Management, Loss Prevention
Posted 3 weeks ago
About the role
- Oversee and assess facilities, safety, security and loss prevention policies and protocols across locations, ensuring compliance with statutory regulations and company standards.
- Provide insights and recommendations to leadership to reduce incident rates and improve overall safety and security for both Associates and guests.
- Lead facilities management across assigned locations by developing effective policies, managing vendors, and ensuring all work is timely, cost-effective, and meets brand standards.
- Serve as the key decision-maker for facilities work in stores, partnering closely with store leadership to address needs and minimize disruptions.
- Establish clear vendor expectations, performance metrics, and follow-up mechanisms to ensure accountability and continuous improvement.
- Conduct audits and establish follow-up mechanisms to evaluate the effectiveness of facilities, safety, security and loss prevention efforts and processes.
- Provides guidance and support to stores throughout the end-to-end purchase order (PO) process, including creation, submission, and ongoing management.
- Maintain and update the Everbridge system/Emergency Action Plans and collaborate cross-functionally to ensure all safety and security training and best practices remain current and consistent across locations.
- Partner with Store Leadership, Finance and Commercial teams to ensure alignment with budget targets and support the 3-year CAPEX planning process, including store construction and long-lead items.
- Provide stores with continuous support and training throughout the end-to-end purchase order (PO) process, ensuring a standardized tracking and reporting process globally.
- Develop a strong connection with the Mars Global Security team to streamline support, enhance training initiatives, and facilitate the sharing of best practices, ensuring a robust security framework that aligns with Mars' commitment to safety and compliance.
- Partner with Store teams to manage Security staffing, monitor risk, and conduct investigations into incidents, theft, and shrink, providing recommendations to leadership.
- Work closely with the Commercial team to ensure vendor selection meets standards, fostering strong partnerships that uphold brand reputation.
- Lead end-to-end project ideation, planning, and execution for facilities, safety, risk management, and loss prevention initiatives, managing time, cost, and competing priorities.
- Build and guide cross-functional project teams, identify risks, and monitor progress through established benchmarks to ensure successful delivery.
- Communicate project updates to stakeholders and end users, while capturing key learnings and feedback through After-Action Reviews (AARs).
- Drive business process optimization by analyzing internal/external feedback and data, enhancing the integrated planning calendar, and identifying efficiency opportunities across teams.
- Optimize the end-to-end purchase order (PO) process, including creation, submission, and ongoing management.
Requirements
- Minimum of 6 years of progressive responsibility in Retail Business Operations, Business Optimization, Project Management or Sales & Operations Planning.
- Experience in working in a multi-channel / multi-geography retail business.
- Strong stakeholder management and proven influencing skills.
- Highly organized, accurate and calendar driven, with ability to handle many competing priorities.
- Must be able to work independently with little to no supervision.
- Proficient in MS Office applications.
- Excellent written and verbal communication skills across all aspects of the business.
- Bachelor’s degree in business administration or a related field preferred; however, candidates with an equivalent combination of relevant experience and education will be considered.
Benefits
- An industry competitive salary and benefits package, including company bonus.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.
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