Customer Enablement Manager training clients on the AI contracting platform from Ironclad. Building a Customer and Partner Enablement team at a high - growth company.
About the role
- Source To Pay Team Leader overseeing procurement operational activities in EMEA region. Leading a team focused on vendor maintenance and invoice processing in a multinational environment.
Responsibilities
- Lead a S2P team running various activities related to vendor master maintenance, PO management, procurement issue resolution and/or invoice processing, invoice issue and hold resolution, AP related reconciliation.
- Conduct interviews, integrate new joiners to the team.
- Build an effective team by creating an inspiring team environment with an open communication culture.
- Establish team priorities, behaviors and deliverables.
- Monitor team performance with quantitative and qualitative metrics.
- Drive performance management in the team with clear expectations, performance appraisals, and feedback.
- Develop the capability of the team through a development plan and mentoring.
- Develop good working relationships and structured operating rhythms with sourcing and business finance partners.
- Drive compliance within processes and ensure process controls are in place.
- Act as primary point of contact for country/regional business controllers, sourcing partners and buyers for complex issues.
- Drive migrations, process stabilizations and improvements.
Requirements
- Written and verbal proficiency in English, min C1 level
- Written and verbal proficiency in German, min C1 level
- Proven team leader experience in multinational environment
- Experience of motivating & managing team of professionals to deliver consistently high standards
- Shown ability to drive team performance with a focus on metrics and flexible approach with a team spirit
- Good understanding of accounting and source to pay practices
- Ability to anticipate and resolve challenges
- Effective interpersonal skills and highly professional style when dealing with business clients
- Comfortable delivering against quantitative and qualitative performance metrics
- Proficient IT skills including Excel and Outlook
- Knowledge of ERP platforms (SAP/Oracle)
Benefits
- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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