Hybrid Solutions Consultant

Posted 2 weeks ago

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About the role

  • Partner with Customer-Facing Teams to articulate the overall CentralReach value proposition, vision and strategy to customers.
  • Own technical engagement with customers during the evaluation phase.
  • Communicate CentralReach value based on activities and work with customers on any identified issues or concerns to successful conclusion.
  • Technically support complex opportunities through advanced competitive knowledge, technical skill, and credibility.
  • Deliver deep-dive product and technical briefings/presentations to potential clients.
  • Maintain accurate notes and feedback in CRM regarding customer input both wins and losses.
  • Proactively engage and communicate with customers and CentralReach business/technical teams regarding product feedback and competitive landscape.
  • Engage with CentralReach Product Council, provide guidance and feedback directly from customer interactions and help shape product roadmap.
  • Assist Product Team with Product and Demo certifications, as well as helping with new release training and certifications.

Requirements

  • at least 5 years of experience in ABA either on the Clinical or Practice Management side.
  • Strong knowledge of current EHR and Practice Management solutions and technologies.
  • Passion and ability to educate customers on how CentralReach can be meaningful to their business.
  • Extreme hunger to be successful and help CentralReach sales and customers win.
  • Thrived in a startup or similar environment where the only constant is change.
  • Embrace aggressive goals and work hard to achieve them.
  • Naturally curious and invest time and energy into learning more about the sales process, your prospects, and the solutions you’re selling.
  • Ability to utilize Sales CRM tools such as Salesforce or a like program.
  • Excellent written and verbal communication skills, strong attention to detail, and good follow-through.

Benefits

  • competitive compensation
  • comprehensive health benefits
  • generous PTO
  • 401(k) matching
  • paid parental leave
  • hybrid work schedules
  • career development support
  • wellness programs
  • opportunities to give back through CR Cares™

Job title

Solutions Consultant

Job type

Experience level

Mid levelSenior

Salary

$75,000 - $85,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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