Solution Architect joining SEB's Delivery Excellence team in Estonia. Shape software delivery standards and practices across the organization with a focus on secure and resilient solutions.
About the role
- Solutions Engineer focusing on governing SaaS platforms in a venture-backed aerospace startup. Collaborating across teams to establish integrations and enhance operational efficiency.
Responsibilities
- Ownership, governance and maintenance of work management platforms and integrated tools, establishing and maintaining standards while maintaining a user-first mindset in responding to requests for automations and integration.
- Design, implement, and maintain advanced automations (e.g., ScriptRunner, native Jira automation) to reduce manual effort and improve operational efficiency
- Support Information Technology team in providing support as a SME in a service desk oriented environment, playing an active role in defending against configuration sprawl and technical debt
- Establish and enforce governance and change management processes, including clear ownership, approval paths, and documentation for platform changes
- Assist with the creation and maintenance of internal documentation to enable consistent usage and reduce ad hoc requests.
- Designing and owning contract lifecycle management tools and the integrations therein.
- Partner closely with engineering, legal, and business operations to ensure a variety of SaaS work platforms support execution, visibility, and trusted reporting.
Requirements
- 3-5+ years working with SaaS platforms such as project management, collaboration or IT service tools
- Experience administering and supporting business-critical platforms
- Understanding of Atlassian, Microsoft, and other SaaS workflows and automations
- Demonstrated ability to configure workflows, permissions, schemas, and reporting to support multiple teams
- Strong understanding of systems governance and data integrity with comfort in operating in environments with security, compliance, or regulatory constraints
- Experience ensuring accuracy, consistency, and auditability of data across systems with ability to identify manual processes and translate them into reliable, maintainable automations
- Familiarity with access controls, lifecycle management, and compliance-driven processes
- Ability to partner cross-functionally with IT, and People Ops in regular cadence
- Proven experience gathering requirements, assessing downstream impact, and aligning stakeholders before implementing changes
Benefits
- catered lunches featuring a rotating menu of delicious options
- an assortment of snacks to keep you fueled throughout the day
- a selection of beverages, including coffee, tea, and other drinks
- health, dental, life, unlimited vacation, and 401k with match
- professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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