Software Engineer developing backend solutions using Java/Kotlin, collaborating with the E - commerce department. Leading development from conception to stabilization with high - quality code in an international team.
About the role
- Software Engineer II developing backend solutions for Helpshift. Collaborating with clients and working on scalable systems and APIs for gaming and beyond.
Responsibilities
- We collaborate with our clients as an extension of their team.
- We embrace technology, innovation, and our entrepreneurial spirit to help our clients and the industry thrive.
- We champion diversity of talent and ideas from every corner of our global community.
- We pursue open and honest relationships with our people, clients, and communities.
- Work on a chatbot conversation engine scaling to millions of conversations per day.
- Design and build workflows a highly scalable & resilient system for automatically routing issues based on events.
- Design & implement APIs for features to be consumed internally in the agent dashboard as well as external facing APIs to enable integrations.
Requirements
- 4+ years of medium/large scale server-side software development experience.
- Excellent verbal and written communication skills.
- Thorough knowledge of CS fundamentals: Data structures, time complexity of algorithms.
- Knowledge of Posix compliant Operating Systems (we develop on Mac OS X and deploy on GNU/Linux). Comfortable using CLI tools for achieving day-to-day tasks.
- Experience in writing Unit, Functional & Regression tests. Knowledge of generative testing is preferred.
- Bachelor's Degree in Computer Science (or equivalent).
- Experience in working with a distributed version control tool. (We use Git) Knowledge of functional programming is a plus. (We use Clojure) Knowledge of the JVM is a plus.
- Experience in working with any one of MongoDB, Redis, Elasticsearch, Kafka or Postgresql at scale is good to have.
- Experience with benchmarking systems for performance, failure detection is good to have.
Benefits
- Hybrid setup
- Worker's insurance
- Paid Time Offs
- Other employee benefits to be discussed by our Talent Acquisition team in India
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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