Join KnowBe4 as an SMB Sales Representative, driving sales and establishing relationships with small and mid-sized businesses. Focus on cybersecurity solutions and achieving sales targets in a dynamic environment.
Responsibilities
Identify, prospect, and close net new SMB customers in your assigned territory through strategic cold calling, networking, and high-level prospecting while maximizing conversion of inbound marketing leads into revenue opportunities
Conduct compelling online demos of KnowBe4's Security Awareness Training Platform, articulating our value proposition and helping prospects understand how our solutions transform their business security posture and overall cybersecurity effectiveness
Develop and maintain a robust pipeline of potential customers through relationship building, strategic follow-up, and consistent prospecting activities that generate predictable revenue growth and quota achievement
Identify key decision makers, qualify opportunities effectively, and navigate SMB buying processes while forecasting new business prospects that result in successful long-term client relationships and sustainable sales growth
Act strategically in pricing negotiations and discount offerings within established policies, maximizing deal value while ensuring customer success and creating foundation for future expansion opportunities
Become a master of KnowBe4's complete product portfolio, maintaining deep knowledge of our offerings to effectively promote solutions at trade shows and position our cybersecurity platform against competitive alternatives
Requirements
Proven track record in sales with 1-3 years of software (SaaS) sales experience to Small Medium Businesses, demonstrating consistent quota achievement and territory growth in competitive markets
Familiarity with IT Security concepts with genuine interest in helping SMB organizations strengthen their security awareness and protect against evolving cyber threats
Experience with Salesforce CRM + Gmail, Network+ or Security+ certification preferred, with demonstrating technical aptitude and ability to discuss security solutions credibly with prospects
Excellent verbal and written communication skills with natural ability to build rapport, conduct compelling presentations, and articulate complex security value propositions in terms that resonate with SMB decision makers
Motivated, energetic self-starter who thrives on prospecting, cold calling, and generating new opportunities while maintaining persistent follow-up and relationship-building activities that drive consistent pipeline growth
Stats-driven business professional who leverages metrics to optimize performance, forecast accurately, and make strategic decisions that accelerate deal closure and quota over-achievement
Strong teamwork skills combined with ability to work with minimum supervision, balancing individual accountability with cross-functional collaboration that drives collective team success
Bachelor's degree preferred with demonstrated commitment to continuous learning, professional development, and career advancement in the cybersecurity and technology sales industry
Thrives in our collaborative 4-day in-office environment where high-energy teamwork and spontaneous collaboration drive innovation, while appreciating the flexibility that hybrid work provides
Benefits
company-wide bonuses based on monthly sales targets
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