Hybrid Site Reliability Engineer

at PANTHERx Rare Pharmacy

• Job title: Site Reliability Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Azure, Cloud, Prometheus, Python, Splunk
• Location requirements: Hybrid, Pittsburgh, United States

About the role

• Site Reliability Engineer leading observability and monitoring practices for hybrid infrastructure at PANTHERx. Collaborating with various teams to enhance system performance and reliability.

Responsibilities

• The Site Reliability Engineer (SRE) will lead the implementation and management of observability, monitoring, and reliability practices across our hybrid infrastructure.
• This role requires hands-on expertise with Datadog or similar observability platforms, strong Azure administration skills, and a deep understanding of incident response and system performance.
• The SRE will work closely with Infrastructure, Support, and Application teams to ensure high availability and operational excellence across on-prem and cloud environments.
• Designs, implements, and manages observability solutions using Datadog or equivalent platforms.
• Develops and maintains monitoring dashboards, alerts, and telemetry pipelines for critical systems.
• Leads incident response efforts, including root cause analysis and postmortem documentation.
• Collaborates with Infrastructure and Application teams to improve system reliability and performance.
• Supports Azure administration tasks including resource monitoring, performance tuning, and cost optimization.
• Defines and enforces best practices for system health, uptime, and scalability.
• Contributes to automation of operational tasks and reliability improvements.
• Documents observability standards, incident workflows, and operational runbooks.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or equivalent.
• Minimum of five (5) years of experience in Site Reliability Engineering, Infrastructure Monitoring, or DevOps.
• Proficiency with Datadog or similar observability platforms (e.g., Prometheus, New Relic, Splunk).
• Strong Azure administration experience including monitoring, resource management, and automation.
• Solid understanding of on-prem infrastructure and hybrid cloud environments.
• Experience with incident response, RCA, and operational documentation.
• Strong scripting skills (e.g., PowerShell, Python) for automation and integration.
• Excellent communication and collaboration skills across technical teams.

Benefits

• Hybrid, remote and flexible on-site work schedules are available, based on the position.
• Excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts
• 401K with employer matching
• Employer-paid life insurance and short/long term disability coverage
• Employee Assistance Program
• Generous paid time off is also available to all full-time employees
• Limited paid time off for part-time employees
• Paid holidays