Hybrid IT Admin – DevSecOps Lead

at JamLoop

• Job title: IT Admin – DevSecOps Lead
• Job type: Full Time
• Experience level: Senior
• Salary: $125,000 - $200,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Cloud
• Location requirements: Hybrid, United States

About the role

• Head of IT & DevSecOps at JamLoop, managing internal technology and security improvements. Leading strategy and implementation of cloud infrastructure for efficiency and reliability.

Responsibilities

• Serve as the head of IT, owning the vision, roadmap, and day-to-day execution of JamLoop’s internal technology operations.
• Manage and improve corporate IT systems, including identity and access management, endpoint management, SaaS administration, device lifecycle management, and employee support processes.
• Build scalable IT policies, standards, and operating procedures that support a growing company.
• Partner with leaders across Engineering, Operations, Finance, and People teams to ensure systems, tools, and processes meet business needs.
• Oversee vendor selection, procurement, renewals, and technology lifecycle planning.
• Lead initiatives to reduce and optimize AWS spend across infrastructure, compute, storage, networking, and observability tooling.
• Analyze current architecture and usage patterns to identify opportunities for cost savings without compromising reliability or performance.
• Drive improvements in infrastructure design, resource utilization, autoscaling, storage optimization, reserved capacity planning, and environment hygiene.
• Partner with engineering teams to implement cloud governance, tagging, budgeting, forecasting, and cost accountability practices.
• Establish infrastructure standards and automation that improve scalability, repeatability, and operational efficiency.
• Design and implement practical, right-sized security controls across JamLoop’s corporate and production environments.
• Own and enhance security practices in areas such as access control, secrets management, endpoint security, vulnerability management, logging and monitoring, incident response, and security awareness.
• Embed security into engineering and operational workflows through DevSecOps practices, automation, and policy enforcement.
• Partner with engineering to improve CI/CD security, infrastructure-as-code controls, dependency management, and cloud configuration hardening.
• Evaluate current risks and prioritize a roadmap for security maturity across people, process, and technology.
• Support compliance, audit readiness, customer security reviews, and documentation of security controls as needed.
• Establish metrics, dashboards, and reporting for IT performance, cloud spend, system health, and security posture.
• Create and maintain documentation for critical systems, processes, and recovery procedures.
• Lead incident management and response efforts related to internal systems, security issues, and key operational disruptions.
• Continuously identify opportunities to automate manual processes and improve reliability across the organization.

Requirements

• 7+ years of experience across IT, infrastructure, security, or DevSecOps roles, with increasing ownership and leadership responsibility.
• Proven experience leading or owning corporate IT for a growing organization.
• Deep experience with AWS, including architecture, operations, cost optimization, and security best practices.
• Strong hands-on experience with areas such as:
• Identity and access management
• MDM / endpoint management
• Cloud infrastructure and networking
• Infrastructure as code
• CI/CD pipelines
• Security tooling and controls
• Monitoring, logging, and incident response
• Demonstrated success identifying and delivering meaningful cloud cost savings.
• Experience implementing security controls across both internal business systems and engineering environments.
• Strong understanding of modern security principles, including least privilege, defense in depth, vulnerability management, and secure software delivery.
• Ability to operate as both a strategic leader and a hands-on builder.
• Excellent communication skills, with the ability to explain technical decisions and risk tradeoffs to technical and non-technical stakeholders.

Benefits

• The compensation for this position will vary depending on factors such as your location, skills and experience.
• The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions, in addition to equity incentives.
• Our comprehensive benefits include healthcare, company contributions to your HSA, a great 401k, and much (much) more.