Hybrid Service Engineer

Posted last month

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About the role

  • The service engineer's main responsibility is customer facing, field service and application support.
  • Perform preventive maintenance or service repairs such as cleaning, lubricating and adjusting equipment as per the annual planning of the department.
  • Inspect, test, and repair Roche diagnostic instruments and related equipment following manufacturers' specifications.
  • Develop effective troubleshooting strategies and training activities to minimize repeated errors.
  • Collaborate within Professional Service and across departments to provide a consolidated solution to customers and increase customer satisfaction.
  • Keep accurate and timely records of all service activities but not limited to maintenance, repair, installations and required software/ hardware updates of equipment.

Requirements

  • Minimum qualification required is diploma in Electronic, Electrical or Mechanical Engineering and preferably 2 year related experience.
  • Experience with Roche instruments will be an advantage.
  • Clinical laboratory and/or quality management experience will be an added advantage.
  • Effective Communication & Customer care handling skills.
  • Good interpersonal skills & ability to work independently and as team player.

Benefits

  • Health insurance
  • Professional development opportunities

Job title

Service Engineer

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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