Service Manager overseeing Field Service Engineers to deliver best-in-class service and achieve financial growth for Agilent. Must reside in Pennsylvania or Delaware with required travel.
Responsibilities
Ownership of a specific geographic area for fostering high-performance culture and service delivery
Responsible for financial business management and fostering growth of Agilent’s service business
Understands and meets customer needs through effective delivery processes
Builds partnerships with support organizations for revenue growth
Manages employees ensuring successful implementation, repair, and calibration of products
Accountable for meeting P&L targets and employee engagement
Requirements
Bachelor’s or Master’s Degree or equivalent plus directly relevant experience
A minimum of 2+ years of experience formally or informally leading people, projects, and/or programs
Understanding of Agilent’s products and brands
Demonstration of financial decision-making
Dedication to the growth and development of the team and district
Understanding of Agilent's field service organization or a similar related industry of field service
Benefits
Health insurance
401(k) matching
Remote work options
Sales incentive eligibility
Choice of company car or reimbursement for personal vehicle usage
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