About the role

  • Service Manager overseeing Field Service Engineers to deliver best-in-class service and achieve financial growth for Agilent. Must reside in Pennsylvania or Delaware with required travel.

Responsibilities

  • Ownership of a specific geographic area for fostering high-performance culture and service delivery
  • Responsible for financial business management and fostering growth of Agilent’s service business
  • Understands and meets customer needs through effective delivery processes
  • Builds partnerships with support organizations for revenue growth
  • Manages employees ensuring successful implementation, repair, and calibration of products
  • Accountable for meeting P&L targets and employee engagement

Requirements

  • Bachelor’s or Master’s Degree or equivalent plus directly relevant experience
  • A minimum of 2+ years of experience formally or informally leading people, projects, and/or programs
  • Understanding of Agilent’s products and brands
  • Demonstration of financial decision-making
  • Dedication to the growth and development of the team and district
  • Understanding of Agilent's field service organization or a similar related industry of field service

Benefits

  • Health insurance
  • 401(k) matching
  • Remote work options
  • Sales incentive eligibility
  • Choice of company car or reimbursement for personal vehicle usage

Job title

Service Delivery Manager

Job type

Experience level

JuniorMid level

Salary

$147,675 - $246,125 per year

Degree requirement

Bachelor's Degree

Location requirements

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