Lead development squads and connect business areas with IT for Brazil's top airline. Ensure high - complexity technology solutions meet business objectives.
About the role
- Service Contracts Product Manager in life science industry managing product portfolios and collaborating globally for business growth. Responsible for product management and customer-focused development.
Responsibilities
- Managing the portfolio and partnering with key stakeholders to introduce new products
- Executing annual Contracts portfolio operating plan to achieve global order growth targets
- Partnering with Instrument New Product Introduction (NPI) teams to introduce successful Service products
- Managing day to day escalations with a Customer 1st mindset, determining root cause, and implementing corrective action to prevent future issues
- Collaborating with the regional Sales & Delivery team to identify growth opportunities
- Build business case proposals for regional, product opportunities, and lead them from inception through ramp-to-volume
- Support the maintenance, correction, and improvement of internal document resources
- Soliciting feedback from internal and external customers including, division product marketing & Customer Service Organization (CSO) for product positioning and value proposition improvements
- Provide management updates and status reports of business results.
Requirements
- 8+ years of product management experience with demonstrated knowledge and projects
- Experience in the life science industry
- Proficient skills in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, Sharepoint and Teams
- Excellent verbal & written communication skills
- Experience in working with worldwide customers and is a strong advocate for customer focus and customer driven development; demonstrated success with “voice of the customer”
- Ability to work independently to plan, prioritize workload, schedule time, assess and solve problems
- Ability to travel up to 10%
- Bachelor’s Degree in Business, Science related field or equivalent.
- MBA preferred.
Benefits
- Eligibility for bonus
- Stock options
- Benefits
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