Service Administrator coordinating mechanical workshop service administration and management tasks at Cummins in Wetherill Park. This is a part-time role covering parental leave until June 2026.
Responsibilities
Coordinate all aspects of mechanical workshop service administration, including opening work orders
Manage mechanical workshop service invoicing, job closures, and purchasing processes including purchase orders and accounts payable
Accurately process labour entries and support WIP/PIP management aligned with KPIs
Collaborate with internal departments and Customer Service Advisors to ensure smooth service delivery
Balance multiple tasks and deadlines while supporting branch and corporate performance targets
Provide backup support for the admin team during breaks, leave, or peak workload periods
Requirements
Proven experience in fast-paced mechanical workshop service environment, handling diverse inquiries and ensuring satisfaction
Strong verbal and written communication skills for engaging with customers and stakeholders effectively
Exceptional organizational skills, prioritizing conflicting tasks efficiently to meet deadlines and expectations
Advanced computer skills in Microsoft Suite; training provided on other programs
Administrative skills in a service industry are beneficial
Technical Experience is beneficial
Benefits
learning and development opportunities designed to promote individual performance
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