Product Designer focused on enhancing user discoveries and onboarding at Aircall, an AI - powered customer communications platform. Innovating AI experiences and guiding the design team with new tools.
About the role
- Senior UX/UI Designer at GEICO focused on designing high-quality user experiences. Collaborating with product management to create effective design solutions for customer needs.
Responsibilities
- Collaborates with product, engineering, and business teams to uncover customer and business needs
- Translates complex ideas into understandable concepts and solutions that evolve and enhance the product experience
- Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition
- Advocates for the customer through human-centered design methods, including discovery, research, and user testing
- Facilitates and participates in workshops with internal and external stakeholders to align with business needs
- Creates process and user flows, wireframes, journey maps, and user interface specifications
- Delivers design assets for acceptance, development, and delivery to market in partnership with engineering
Requirements
- 5+ years of experience (or 3+ with Masters degree) with User Experience design
- Experience designing for cross channel e.g. responsive web and native mobile interfaces
- Demonstrate ability to work across design processes e.g. user research, user experience design, UI design and specifications
- Ability to collaborate with Product Management, Engineering and Operations teams
- Effective communication and storytelling skills
- Proficiency with design tools (i.e., Figma ) to deliver concepts and enable successful collaboration across teams
- Familiarity with working in an established design system and agile development teams
- Experience with brand design and applying brand systems consistently across digital products and interfaces.
Benefits
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
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