Senior Product Designer collaborating with product management to enhance visuals and user experience for video content platforms. Involved in full design process and customer lifecycle management.
About the role
- Head of Product Solution Design overseeing a team for a crypto exchange. Crafting user-centric solutions and collaborating with various teams.
Responsibilities
- Define and own the vision, strategy, and roadmap for the Product Solution Design function under Global Product team.
- Build, lead, and mentor a high-performing team of Product Designers, UX/UI Designers, Design Researchers, and UX Writers.
- Advocate for design excellence and user-centric thinking across all levels of the organization including Coins Payment, Crypto Trading and other products.
- Partner with Product, Engineering, Marketing, and Business teams to ensure holistic and cohesive product experiences.
- Oversee the end-to-end design process, from discovery and ideation to wireframes, prototypes, and final UI.
- Implement design systems, frameworks, and tools that drive consistency and efficiency at scale.
- Champion design thinking and research-led innovation, integrating user feedback and data into all design decisions.
- Ensure designs are accessible, inclusive, and optimized for all platforms (mobile, web, etc.).
- Own the entire user journey and experience lifecycle, identifying pain points and opportunities for continuous improvement.
- Develop metrics and KPIs to measure user satisfaction, usability, and design impact.
- Drive initiatives to improve user onboarding, engagement, conversion, and retention through superior design.
- Act as the voice of the user in strategic discussions and decision-making forums.
- Effectively communicate design vision, strategies, and updates to stakeholders at all levels.
- Foster a culture of collaboration, experimentation, and continuous learning within the design team and beyond.
Requirements
- 5+ years of experience in product design, UX/UI, or user experience strategy, with at least 4 years in a leadership or head-of-role.
- Proven experience designing for digital products at scale (fintech, crypto, super apps, payments, or e-commerce experience preferred).
- Strong portfolio demonstrating deep expertise in design strategy, user journeys, and end-to-end product design.
- Mastery of design and prototyping tools such as Figma.
- Deep understanding of human-centered design, accessibility principles, and responsive design.
- Experience working with cross-functional teams in agile/scrum environments.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and translate into design insights.
- Excellent communication and storytelling skills; able to influence executive stakeholders.
- Background in behavioral science, design psychology, or UX research is a plus.
- Prior experience in fintech, payments, digital wallets, or blockchain/crypto industries.
- Familiarity with front-end technologies (HTML/CSS, JavaScript) is an advantage.
Job title
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