Hybrid Senior Travel & Lifestyle Manager

at Aurora

• Job title: Senior Travel & Lifestyle Manager
• Job type: Full Time
• Experience level: Senior
• Salary: $100,000 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Travel & Lifestyle Manager optimizing high-touch member experiences at Aurora. Focused on travel and luxury services, collaborating with Founders and key stakeholders in London.

Responsibilities

• You will work directly with our Co-Founders and founding Travel Manager to shape and elevate Aurora’s member experience, ensuring high-touch service across every aspect of our product, with a core focus on Travel.
• You'll join our core London Member Experience team, including Founding Lifestyle Managers, in our office in central London.
• This role reports directly to Aurora's Co-Founder & COO and has the potential & flexibility to rapidly grow into a leadership position across Travel, Business Operations, Member Experience, and Growth.
• This is an opportunity to join an AI native company on the ground floor - elevating the leverage, accuracy and speed of top-tier Travel & Lifestyle Managers through advanced technology - in a role with real ownership and speed of progression.

Requirements

• Curate and execute exceptional lifestyle experiences & itineraries for members, with a strong focus on travel alongside dining, wellness, luxury goods, and events where necessary
• Build and manage relationships with top-tier travel providers, including boutique hotels, luxury resorts, private aviation, DMCs, niche insider contacts, and elite destination specialists
• Anticipate the evolving needs of high-achieving individuals, proactively suggesting unique opportunities that enhance both their personal and professional lives
• Cultivate & operationalize deep knowledge of global travel trends, destinations, and high-end hospitality to ensure Aurora stays ahead of member expectations
• Provide front-of-line insights and feedback to internal teams on working with our internal AI technologies, including Product, Engineering, and Operations, to help improve Aurora’s services and drive innovation for your team
• You’re a highly conscientious person who thrives in a fast-paced environment, capable of simultaneously managing and prioritizing multiple priorities across domains (e.g., travel, dining, wellness) without compromising on quality
• Potentially fed up with using outdated systems and dealing with slow-moving bureaucracy in your current role, or wanting to scale your knowledge, network, and experience into a global digital platform, working alongside other ultra-high-performance, entrepreneurial travel & lifestyle experts
• A courageous person who believes impossible is an attitude, and who knows that fast progression & large rewards are possible with hard work and excellent results
• A believer that talent & attitude are far more important than your experience & previous employer brand
• A proactive problem-solver who anticipates client needs and delivers impactful solutions that create memorable experiences
• A skilled communicator, able to adapt messaging to suit diverse audiences
• You have a strong passion for:
• Curating exceptional travel experiences, from bespoke adventure itineraries to ultra-private premium escapes
• Engaging with the premium lifestyle space
• Integrating longevity, personal growth, and self-discovery into experiences
• Eager to work demanding and flexible hours to successfully serve the needs of a global clientele and achieve significant reward quickly, rather than chasing a steady & slow corporate-style existence

Benefits

• Allocated FAM days with budget, and access to industry conferences
• Competitive salary + high upside for performance-based bonus and referrals.
• Founding stock options package on the ground floor of a $10bn+ opportunity.
• Lifestyle access perks and access to exclusive events & Aurora services.
• Whoop or Oura Ring on us.
• $1,500 annual education budget.
• Whatever tech you need to do your best work.
• Generous parental leave.
• Comprehensive health benefits, with 90% coverage including dental and vision.