Onsite Senior Technical Writer

Posted last week

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About the role

  • Develop reusable, structured technical content aligned with Xylem’s authoring guidelines, information model, and style guide.
  • Conduct task analysis (TA) and prepare annotated topic lists (ATL).
  • Create and maintain Topics, Chaptermaps, Bookmaps, and metadata within the CCMS.
  • Produce and maintain illustrations, graphics, and photo-realistic renderings.
  • Ensure the completion of review cycle and software-assisted checks for grammar, style, and terminology.
  • Initiate translation requests and coordinate translation reviews.
  • Communicate release updates to stakeholders via designated channels.
  • Contribute to the development of the CCMS structure, templates, and information model.
  • Participate in initiatives to enhance documentation quality, workflow efficiency, and content governance.

Requirements

  • Bachelor’s degree in engineering (Mechanical, Electronics, Aeronautical, Computer Science, or equivalent field).
  • 4–6 years of professional experience as a Technical Writer (Senior level) in an international, English-language environment.
  • Proven expertise in DITA XML authoring and single-sourcing practices.
  • Basic experience creating technical illustrations in vector or raster formats.
  • Excellent command of written and spoken English.
  • Strong analytical, organizational, and documentation skills.
  • Detail-oriented, structured, and dependable on meeting deadlines.
  • Effective communicator with global, cross-functional teams.
  • Familiarity with Simplified Technical English (STE) and style guides such as the Microsoft or Chicago Manual of Style.
  • Understanding of DDLC, SDLC, and Agile workflows.
  • Knowledge of single sourcing, metadata management, and conditional profiling.
  • Proficiency in DITA XML and CCMS platforms such as Astoria On-Demand or AEM.
  • Skilled in XML editors such as Oxygen XML Editor or Arbortext Editor.
  • Experience with terminology and content quality tools such as Acrolinx.
  • Proficiency with illustration tools (Adobe Illustrator, Photoshop, Creo Illustrate, Keyshot).
  • Experience with collaboration tools like JIRA and Confluence.
  • Working knowledge of XML-based formats and related technologies (XQuery, metadata tagging).
  • Interest in GenAI and automation using Python or similar programming languages is desirable.

Benefits

  • N/A

Job title

Senior Technical Writer

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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