Onsite Senior Technical Writer

Posted last week

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About the role

  • Enhance customer experience and drive product adoption by managing the delivery of high-quality technical software documentation.
  • Work closely with product development and technical teams to research and understand technical information about the product.
  • Develop documentation plans and document outlines; define audience, determine task list, and identify technical information requirements.
  • Write and edit customer documentation in a clear and concise style following existing guidelines for brand, templates, and style guides.
  • Monitor and evaluate accumulation of any backlog items and seek innovative solutions to address the backlog.

Requirements

  • Minimum of 5 years of proven experience in technical writing, preferably in a senior role.
  • Strong knowledge of technical writing principles, processes, style guides, and documentation standards.
  • Proficiency in using workspace tools such as MadCap Flare.
  • Experience working in an agile environment for at least 1 year.
  • Ability to effectively communicate complex technical concepts to a non-technical audience.
  • Bachelor's degree
  • Strong leadership and mentorship skills.
  • Experience with scheduling/project management.
  • Attention to detail and commitment to delivering high-quality documentation.
  • Demonstrated experience with innovation and adapting to change
  • Ability to work in a fast-paced and deadline-driven environment.
  • Excellent organizational skills.

Benefits

  • employer subsidized Medical, Dental, Vision, and Life Insurance
  • Short-Term and Long-Term Disability
  • 401(k) match
  • Flexible Spending Accounts
  • Health Savings Accounts
  • EAP and Educational Assistance
  • Parental Leave
  • Paid Time Off (for vacation, personal business, sick time, and parental leave)
  • 12 Paid Holidays

Job title

Senior Technical Writer

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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