Hybrid Technical Writer

at Kentro

• Job title: Technical Writer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $80,000 - $85,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: SDLC
• Location requirements: Hybrid, Washington, United States

About the role

• Technical Writer creating and updating critical documentation for the Department of Commerce. Collaborating with teams to ensure clarity and compliance in technical materials.

Responsibilities

• Develop, edit, and maintain a wide range of technical documentation including functional descriptions, system specifications, requirements documents, user guides, interface control documents (ICDs), system security documentation, and other materials that accurately reflect the OCRM architecture, system interfaces, and application functionality.
• Collaborate with engineering, development, and project management teams to gather and validate technical information, ensuring clarity, accuracy, and consistency across all documentation.
• Create and update technical diagrams and visual materials (e.g., data flow diagrams, system architecture charts) to effectively communicate complex system relationships and functionality.
• Maintain the project document repository in SharePoint, ensuring proper version control, organization, and accessibility for all project stakeholders.
• Ensure all documentation complies with organizational standards, regulatory requirements, and security guidelines.
• Support the Software Development Life Cycle (SDLC) by developing and maintaining required documentation throughout all phases, including planning, design, development, testing, deployment, and maintenance.
• Review and edit technical documents authored by other contributors for consistency, accuracy, formatting, and completeness.
• Establish and maintain documentation templates, style guides, and standards to promote consistency across project deliverables.
• Participate in technical and project review meetings to stay current with system updates and ensure documentation remains aligned with evolving project requirements.
• Provide support for audits, reviews, and compliance assessments by ensuring documentation is complete, current, and traceable.

Requirements

• **Bachelor’s degree** in Technical Communication, English, Information Systems, Computer Science, or a related field; equivalent professional experience may be considered.
• **4+ years of experience** creating and maintaining technical documentation within a **federal IT or government contracting environment**.
• Demonstrated experience developing **functional descriptions**, **system specifications**, **requirements documents**, **user guides**, **interface control documents (ICDs)**, and **system security documentation** for complex systems.
• Familiarity with **federal documentation standards** and compliance requirements (e.g., **FISMA**, **NIST SP 800-series**, **RMF**, or other DoD/agency-specific frameworks).
• Proven ability to document and interpret **system architectures**, **interfaces**, and **data flows** across multiple environments.
• Proficiency with **SharePoint** for document management, version control, and collaborative editing in a secure environment.
• Working knowledge of the **Software Development Life Cycle (SDLC)** and related documentation deliverables for each phase.
• Strong understanding of **configuration management** and document control processes within federal programs.
• Skilled in **technical diagramming and visualization tools** to produce system and data flow diagrams.
• Exceptional **writing, editing, and communication skills**, with the ability to tailor technical content for both technical and non-technical audiences.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work effectively both independently and as part of a team.

Benefits

• paid time off
• healthcare benefits
• supplemental benefits
• 401k including an employer match
• discount perks
• rewards
• education reimbursement for certifications, degrees, or professional development
• flexibility for professional growth and networking
• virtual and in-person activities – e.g., happy hours, holiday events, fitness & wellness events, and annual celebrations
• charity galas/events