Technical Support Specialist blending financial expertise with Generative AI for Payroll and Accounts Payable. Supporting global construction partners by improving software experiences and customer reliability.
About the role
- Senior Technical Support Engineer providing technical customer support and leadership at Causeway Technologies in Paris. Engaging in business process improvement and coaching within a hybrid working environment.
Responsibilities
- Provide technical customer support
- Leadership & coaching
- Business process improvement and systems
Requirements
- A minimum of 1 years’ experience in a technical support role
- Excellent I.T skills and knowledge
- Strong communication and customer service skills
- A good knowledge of MS Office Applications
- Understanding and operating within Service Level Agreements, targets and meeting KPI’s
- Creative and innovative problem solver
- Good Time Management skills
- A team player, with a strong work ethic
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Technical Specialist providing advanced consultation and support for client workflows at LSEG. Managing complex technical queries and contributing to product release rollouts while mentoring junior staff.
Intermediate - level role driving automation initiatives and supporting production processes at Citi. Enhancing operational efficiency and ensuring system reliability through dedicated solutions.
Senior Business Support Analyst at Puget Sound Energy analyzing and supporting engineering processes and data. Involves project management, data analysis, and technical support for business operations.
Junior Support Technician responsible for troubleshooting and resolving various IT issues for a global team. Focused on delivering efficient support while maintaining service quality in a hybrid work model.
Alternance - Ingénieur Support Fabrication at Arkema in Serquigny. Optimizing workshop preventive maintenance and improving productivity metrics.
Support Engineer providing high - quality IT support onsite and managing video conferencing systems in Lisbon, Portugal. Responsible for user assistance and maintaining operational integrity across various systems.
Technical Support Manager at voize tackling technical issues for AI - powered healthcare solutions. Driving system integrations and ensuring customer success in a fast - growing startup environment.
Technical Support Specialist providing customer care and technical support for Avidbots products. Continuous interaction with clients and resolution of technical issues in a hybrid work environment.
Premium Support Rep at Concord Technologies assisting healthcare customers with document exchange solutions. Focused on customer service and support using AI - driven technology in a hybrid work environment.