Loan Support Analyst handling Commercial Loan documents based in Pittsburgh, PA, or Dallas, TX, or Cincinnati, OH. Reviewing and ensuring all required documents are received and accurately executed.
About the role
- Deliver high-quality technical support to external customers.
- Diagnose complex issues and build internal tools.
- Drive service improvements and take ownership of problems.
- Mentor more junior team members and contribute to system reliability.
- Partner with engineering, product, and DevOps teams to influence improvements in stability and user experience.
- Document findings, solutions, and best practices in internal knowledge bases.
Requirements
- Experience working with Workday Extend and/or Cloud technologies preferably AWS.
- Experience with working with web service technologies (REST, SOAP).
- Experience developing Workday Extend applications.
- Strong development experience in working with Java/Node JS languages.
- Experience developing serverless AWS apps.
- Experience working with CI/CD pipelines.
- Experience developing & coding within agile delivery environments.
- Experience of having a great customer focus.
- Proven ability of strong team skills, including taking direction from others.
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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