Hybrid Senior Solutions Consultant

at Outseer

• Job title: Senior Solutions Consultant
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, Australia

About the role

• Senior Manager leading a team of Solution Consultants in fraud prevention across APJ region. Developing solutions and engaging with customers to drive Outseer’s product adoption.

Responsibilities

• Lead, coach, and develop Solution Consultants across the region by setting clear business and personal goals, providing regular feedback, and enabling team’s professional growth.
• Ensure effective account coverage and foster a culture of customer-centricity, technical excellence, and revenue focus.
• Support territory and account planning efforts in collaboration with Sales, ensuring alignment on strategic priorities and resource allocation.
• Contribute to regional sales forecasting by providing insights into deal progression, technical validation, and customer readiness.
• Partner closely with regional and global sales leadership to align pre-sales strategy with broader go-to-market objectives and revenue goals.
• Drive hiring, onboarding, and talent development to build a high-performing team.
• Act as the senior Solution Consultant for the ANZ market, directly engaging with key customers and prospects.
• Lead requirements discovery workshops, technical presentations, hands-on product demonstrations, and proofs of concept tailored to the ANZ market.
• Serve as a trusted advisor to ANZ clients, aligning Outseer’s fraud solutions with their challenges and business objectives.
• Collaborate with Sales to deliver impactful technical engagements across all territories.
• Build strong relationships with customers, partners, and internal stakeholders to support sales objectives.

Requirements

• Bachelor’s degree or equivalent experience.
• 10+ years in pre-sales or solution consulting, with 5+ years in a leadership role.
• Proven experience in digital fraud prevention, with deep expertise in existing and emerging fraud vectors such as account takeover (ATO), scams, and other financial crime threats.
• Solid understanding of machine learning concepts and SaaS-based cloud solutions, particularly as they relate to fraud detection and prevention.
• Strong consultative selling skills and ability to align solutions with customer needs.
• Solid understanding of internet security threats (e.g., phishing, malware, social engineering).
• Excellent communication, presentation, and stakeholder management skills.
• Experience working in diverse APJ markets, particularly Japan, Australia, Malaysia, Southeast Asia, and India.
• Familiarity with Outseer or similar fraud detection platforms.
• Ability to manage several complex customer requirements and situations, navigate long sales cycles and efficiently handle internal and external objections.
• Ability to work under pressure and adapt to a rapidly changing environment.
• Ability and willingness to travel up to 50% within the APJ region.

Benefits

• Flexible work arrangements
• Professional development opportunities