Lead offshore Workday CoE team at U.S. Bank, overseeing implementations and ensuring alignment with business objectives. Drive best practices and continuous improvement with strong project management skills.
Responsibilities
Establish and lead the offshore Workday CoE team, including recruitment, onboarding, mentoring, and performance management
Oversee end-to-end delivery of Workday implementations, enhancements, integrations, and support services
Collaborate closely with onshore stakeholders to ensure alignment with business objectives, delivery timelines, and quality standards
Define and enforce delivery best practices, governance frameworks, and configuration standards
Ensure adherence to Workday methodology and client-specific compliance requirements
Drive continuous improvement, innovation, and automation across delivery processes
Serve as the primary escalation point for offshore delivery issues and risks
Enhance Integration, Automation, and Monitoring
Strengthen Security, Compliance, and System Health
Establish and manage Change Advisory Board (CAB) processes for offshore delivery to ensure structured change management and risk mitigation
Drive adoption of new Workday features and coordinate release readiness across offshore and onshore teams
Collaborate with vendors and partners to enforce architectural best practices and ensure scalable, secure solutions
Requirements
Bachelor’s degree, or equivalent work experience
Five to six years of relevant experience
Deep knowledge of Workday HCM, Finance, or Payroll modules
Hands-on experience with Workday Studio, EIB, Core Connectors, PICOF, and Workday Extend is a plus
Proficiency in Workday Reporting, Security, and Business Process configuration
Strong understanding of integration architecture, data migration, and tenant management
Familiarity with Agile tools such as Jira and Confluence
Proven track record in leading offshore delivery teams, preferably within a CoE or shared services model
Strong Agile project management skills, with experience in scaled Agile environments
Exceptional communication, stakeholder engagement, and conflict resolution capabilities
Ability to manage multiple priorities and deliver results under tight timelines
Experience in defining and tracking delivery metrics, KPIs, and SLAs
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Job title
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