Senior Site Reliability Engineer responsible for reliability, automation, and optimizing complex architecture for a logistics platform. Collaborating with engineering, infrastructure, and database teams in Brazil.
Responsibilities
Define, implement and monitor Service Level Objectives (SLOs), Service Level Indicators (SLIs) and error budgets for core services.
Build and maintain observability stacks using New Relic (or other tools) to ensure full visibility into system health.
Automate operational tasks through Infrastructure as Code (IaC) and CI/CD pipelines.
Collaborate with Infrastructure and DBA teams to optimize performance and improve fault tolerance.
Develop incident response processes, runbooks and postmortems to enhance system reliability.
Manage and tune Kafka-based systems, ensuring high throughput and low latency.
Participate in capacity planning, load testing and scalability strategies for high-demand scenarios.
Continuously improve deployment pipelines, monitoring and recovery procedures.
Provide technical mentorship and guide engineering teams on reliability best practices.
Requirements
Bachelor’s degree in Computer Science, Engineering or equivalent experience.
5–8 years of proven experience in Site Reliability or DevOps roles.
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