Hybrid Senior Infrastructure Analyst – SRE

at INFOX Tecnologia da Informação

• Job title: Senior Infrastructure Analyst – SRE
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Ansible, AWS, Azure, DNS, Google Cloud Platform, Grafana, Kubernetes, Linux, OpenShift, Prometheus, Python, TCP/IP, Terraform, Go
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• SRE responsible for ensuring reliability and performance of IT systems at a digital transformation company specializing in public sector efficiency. Collaborating on system health, incident response, and automation tasks.

Responsibilities

• Design, implement and maintain highly reliable and available systems and infrastructure, defining and monitoring Service Level Objectives (SLOs) and Service Level Indicators (SLIs);
• Actively participate in incident resolution, conducting root cause analyses (post-mortems) and implementing corrective and preventive actions;
• Develop and implement automation solutions for repetitive operational tasks such as infrastructure provisioning, deployments, testing and monitoring;
• Implement and maintain comprehensive monitoring tools to identify performance issues, bottlenecks and trends, ensuring visibility into system health;
• Monitor system and infrastructure capacity, planning and implementing scalability strategies to ensure adequate performance under varying workloads;
• Identify and implement performance optimizations in applications and infrastructure, aiming for maximum efficiency and the best user experience;
• Use IaC tools (e.g., ArgoCD, Terraform, CloudFormation, Ansible) to provision and manage infrastructure in an automated and version-controlled manner;
• Promote and disseminate SRE principles and practices within the team and organization;
• Work closely with development, operations and security teams to ensure continuous and reliable delivery of software and services;
• Create and maintain clear and concise documentation on infrastructure architecture, processes and procedures;
• Implement and maintain security practices in the infrastructure, following company policies and industry best practices;
• Continuously research and adopt new technologies and approaches to improve reliability, efficiency and security of the infrastructure.

Requirements

• Bachelor's degree in Computer Science, Computer Engineering, Information Systems or a related field;
• Proven experience in IT operations roles;
• Strong knowledge of Linux operating systems;
• Experience with cloud platforms (AWS, Azure or GCP);
• Experience with container orchestration using Kubernetes and cluster management with Rancher and/or OpenShift;
• Experience with monitoring and observability tools (Prometheus, Grafana, ELK Stack, etc.);
• Proficiency in at least one programming/scripting language for automation (Python, Go, Bash, etc.);
• Knowledge of infrastructure automation tools (IaC);
• Knowledge of networking concepts and communication protocols (TCP/IP, DNS, HTTP, etc.);
• Familiarity with DevOps practices and Agile methodologies.

Benefits

• Meal allowance or meal voucher to support balanced meals.
• Group Bradesco health plan to ensure the well-being of you and your family.
• Dental plan.
• Group life insurance.
• Transportation allowance for in-office commutes.
• Corporate partnership with SESC.