Senior Reliability Engineer applying a variety of reliability techniques and managing projects at Baker Hughes. Collaborating with teams to meet customer expectations and enhance their success.
About the role
- Senior Site Reliability Engineer managing cloud infrastructure for SaaS solutions at PROS Holdings. Focusing on reliability, automation, and team collaboration in a hybrid work environment.
Responsibilities
- Design, implement, and maintain secure, scalable infrastructure across cloud environments
- Analyze cloud environment requirements from various sources, document system designs, and implement necessary modifications
- Automate repetitive system tasks and manage system-related activities for internal and external clients, including Professional Services support
- Ensure system reliability through robust failover mechanisms, disaster recovery processes, and 24/7 support strategies
- Design, implement, and improve monitoring tools to meet SLOs, ensuring a “Monitor by Design” approach is adopted across product teams
- Continuously drive reliability improvements through proactive initiatives, data-driven SLO adjustments, and advanced monitoring/alerting solutions
- Lead and coordinate disaster recovery testing exercises and capacity planning to enhance system reliability
- Identify and reduce operational toil through automation and tool development
- Apply and enforce security best practices across cloud environments, while mentoring team members on SLO achievement
- Facilitate cross-team communication, provide training, and maintain clear documentation (e.g., runbooks and procedures)
- Support cloud environment management and propose technology changes to improve performance and reliability.
Requirements
- 7+ years of experience as a System Administrator, DevOps Engineer, SRE, or similar role
- Deep knowledge of Linux administration, including performance monitoring, tuning and troubleshooting
- Experience with cloud network design (Azure preferred, AWS or GCP also considered)
- Proficiency in scripting (e.g., Bash, Python) for automation
- Experience with version control software (preferably Git)
- Experience with configuration management tools (e.g., Puppet, Foreman, Ansible, or similar)
- Knowledge of container orchestration tools (e.g., Kubernetes, Docker Swarm, etc.)
- In-depth knowledge of monitoring and logging solutions for cloud infrastructure (e.g., Prometheus, Grafana, etc.)
- Bachelor’s degree in Computer Science or a related field
- Excellent time management, organizational, crisis management, and problem-solving skills
- Self-starter, able to work independently without direct supervision
- Willingness to innovate, learn, and share knowledge
- Excellent verbal and written communication skills
- Experience developing and implementing IT security best practices and procedures
- Willingness to participate in on-call rotations and respond to incidents in a timely and effective manner
- Excellent command of the English language.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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