Hybrid Senior Sales Specialist, e-Commerce

at Shure Incorporated

• Job title: Senior Sales Specialist, e-Commerce
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Sales Specialist for European Strategic Direct Accounts handling e-commerce operations and online sales campaigns with cross-functional collaboration.

Responsibilities

• Manage E-commerce Operations: Take effective care of all our online shop operations – including e. g. inventory management, timely fill-ups, end-customer cases, and key metrics checks.
• Collaborate with internal departments, such as customer service, marketing, finance and IT, as well as our external partner.
• Work on and steer cross-functional tasks and projects.
• Own/Attend relevant meetings.
• Optimize Online Sales: Support the development and execution of online sales campaigns and digital marketing campaigns.
• Focus on customer experience and usability.
• Remain up to date on industry trends and best practices in e-commerce, in marketplace/online sales.
• Generate ideas and check options to improve the online shop and processes continuously.
• Collect customer feedback and analyse customer behaviour.
• Check and update product listings regularly.
• Team Efforts: Support our E-Commerce strategy and execution in Western Europe.
• Support operations with our key online reseller accounts.
• Bring in your very best to support and actively influence the positive development of ESDA team and its key accounts.

Requirements

• 5 years’ experience in e-commerce or online/marketplace sales.
• Degree in Business, Economics, Sales or related field
• Fluency in English.
• German as an additional language is an advantage.
• Strong self-organizational and multitasking abilities
• Proactive, pragmatic problem-solving skills
• Demonstratable experience meeting deadlines
• Team player skilled in collaborating with cross-functional internal and external teams to achieve optimal outcomes.
• Willingness, strive and discipline to grow
• Excellent, cross-cultural, verbal and written communication skills; ability to communicate effectively and appropriately with team members, partners and customers.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Teams, Word, PowerPoint); ideally you have some experience with Salesforce, Microsoft Loop and perhaps SAP.
• Ability to travel a few times per year.

Benefits

• Flexible work arrangements
• Professional development opportunities