Senior E - commerce Analyst managing B2B demands and VTEX configurations at Copag. Supporting internal areas and engaging with commercial representatives in a hybrid work model in São Paulo.
About the role
- Senior Sales Specialist for European Strategic Direct Accounts handling e-commerce operations and online sales campaigns with cross-functional collaboration.
Responsibilities
- Manage E-commerce Operations: Take effective care of all our online shop operations – including e. g. inventory management, timely fill-ups, end-customer cases, and key metrics checks.
- Collaborate with internal departments, such as customer service, marketing, finance and IT, as well as our external partner.
- Work on and steer cross-functional tasks and projects.
- Own/Attend relevant meetings.
- Optimize Online Sales: Support the development and execution of online sales campaigns and digital marketing campaigns.
- Focus on customer experience and usability.
- Remain up to date on industry trends and best practices in e-commerce, in marketplace/online sales.
- Generate ideas and check options to improve the online shop and processes continuously.
- Collect customer feedback and analyse customer behaviour.
- Check and update product listings regularly.
- Team Efforts: Support our E-Commerce strategy and execution in Western Europe.
- Support operations with our key online reseller accounts.
- Bring in your very best to support and actively influence the positive development of ESDA team and its key accounts.
Requirements
- 5 years’ experience in e-commerce or online/marketplace sales.
- Degree in Business, Economics, Sales or related field
- Fluency in English.
- German as an additional language is an advantage.
- Strong self-organizational and multitasking abilities
- Proactive, pragmatic problem-solving skills
- Demonstratable experience meeting deadlines
- Team player skilled in collaborating with cross-functional internal and external teams to achieve optimal outcomes.
- Willingness, strive and discipline to grow
- Excellent, cross-cultural, verbal and written communication skills; ability to communicate effectively and appropriately with team members, partners and customers.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Teams, Word, PowerPoint); ideally you have some experience with Salesforce, Microsoft Loop and perhaps SAP.
- Ability to travel a few times per year.
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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