Hybrid Senior Quality Assurance Engineer

Posted last month

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About the role

  • Shape AI-driven Enrollment process and deliver optimized conversion outcomes for Twin Members.
  • Validate end-to-end behavior of conversational AI agents (voice and text) integrated into Member mobile app and Clinical web app.
  • Drive test strategy, planning and execution covering functionality, usability, performance, localization, 3rd-party integrations and reliability.
  • Validate real-world end-to-end Member and Clinical conversion experiences on Production and Staging environments.
  • Collaborate with Product Management, Development, Design and MEA team as a super-user to represent Members and improve user experience.
  • Fully leverage AI to assist testing, develop comprehensive test coverage and automated regression using AI QA agents.
  • Additional duties as assigned.

Requirements

  • A detail-oriented and user-focused mindset
  • High empathy and passion for end users
  • Past experience of assertive engagement across the design and successful delivery of high quality outcomes
  • Proven functional and end-to-end QA skills
  • Proven technical ability requisite to leveraging AI-driven testing tools and testing AI conversational interfaces
  • Experience testing features and UI’s (mobile and web) for consumer-facing or other high-scale applications
  • Experience testing complex systems
  • Strong verbal and written communication skills
  • This position is based in Mountain View, California

Benefits

  • A competitive compensation package in line with leading technology companies
  • As a remote friendly company we are committed to providing opportunities for all who join to further build relationships, increase cross-functional collaboration, and celebrate our accomplishments.
  • Opportunity for equity participation
  • Unlimited vacation with manager approval
  • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
  • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
  • 401k retirement savings plan

Job title

Senior Quality Assurance Engineer

Job type

Experience level

Senior

Salary

$130,000 - $140,000 per year

Degree requirement

No Education Requirement

Location requirements

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