Hybrid Senior Project Manager

at Sabio

• Job title: Senior Project Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Johannesburg, South Africa

About the role

• Senior Project Manager at Sabio Group, managing international projects and collaboration in customer experience transformation. Seeking passionate individuals to join a dynamic team in a hybrid working environment.

Responsibilities

• Responsible for management of project planning on an international level, resourcing, supplier and subcontractor management, progress reporting, people management, quality, issue resolution and the continuing maintenance of good customer relations.
• Responsible for Stakeholder Management, ensuring that progress is made by all parties with excellent communication skills should escalations be required to meet customer needs.
• Be fully competent within the field of project management. The role-holder will perform this role independently, with minimal supervision – which in turn provides a high degree of flexibility and delegated authority.
• Production of appropriate documentation.
• Manage escalations within the customer’s organisation, should customer resources not meet agreed pre-requisites and deliverables.

Requirements

• Experience of working within the customer services industry
• Proven project management experience within a consultancy, systems integrator or customer service transformation environment
• Proven experience working with Agile project management methodologies (Scrum) and tools (Jira)
• Experience of collaboration tools for the joint delivery of projects
• Experience of workshop facilitation including internal and external resources
• Experience of virtual project team management (e.g. matrix management across technical teams)
• Excellent verbal communication skills and versed in the art of explaining issues clearly and in detail.
• Ability to develop operational relationships with the customer and demonstrate the right level of empathy and understanding
• Ability to act under own initiative to ensure projects stay on-track
• Ability to manage a set of independent projects to take account of dependencies and sequences. This is often in the form of an identifiable “Programme”

Benefits

• This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.******Benefits may include:******
• Remote/Flexible work
• Discovery Medical Aid
• Connectivity Allowance
• 15 days paid holiday a year- (this includes three Sabio days)
• Momentum EAP
• ****The Small Print******Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.