Senior Program Manager ensuring patient access to expanded access programs for Biopharma clients. Managing all aspects of the program with a focus on communication and documentation.
Responsibilities
Be the primary contact for our Biopharma clients and myTomorrows internal stakeholders for the Expanded Access Programs under your responsibility
Ensure a smooth-running program and correct documentation and reporting
Manage both planned and unforeseen additions to the program to ensure that people have access to the treatments they need
Keep oversight of the program at all times and manage all the ongoing activities and communication
Create detailed timelines including deliverables, milestones and objectives and ensure that deadlines are being met
Develop strong relations and trust with all stakeholders, and keep them up to date on the progress of your program
Achieve and maintain high customer satisfaction
Develop solutions to tackle any operational issues along with relevant subject-matter experts
Contribute to continuously improving our Expanded Access Program processes and strategies
Requirements
University degree in Life Sciences/Healthcare (preferred)
5+ years of experience within the pharmaceutical industry / CROs
Knowledge regarding Expanded Access is a plus
Experience with fostering positive, sustainable business relationships and promoting value through excellent customer experience, networking
A good eye for detail; thinking in processes/operations comes naturally to you
Excellent verbal and written communication in English.
Benefits
Impactful work that helps patients gain access to potentially lifesaving treatments.
International work environment, scale-up energy and a flat organizational structure which encourages creativity and accountability.
Competitive salary, annual performance bonus and an Employee Stock Option Plan.
Great career development opportunities in a fast-growing company.
Learning and development budget alongside internal knowledge sharing sessions.
Attractive pension plan, full premium covered by myTomorrows.
Hybrid working model.
Policies to support working parents.
Healthy lunch at the thriving Amsterdam office.
Unlimited access to professional guidance by certified psychologists via OpenUp.
Enjoy monthly events hosted by our vibrant Culture Club as well as an annual ‘myTomorrowland’ company-wide celebration!
Job title
Senior Program Manager – Expanded Access Operations
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