Program Manager ensuring successful execution of contract entitlements within LRN's client accounts in Mumbai, India. Acting as a strategic delivery partner to align client goals with operational efficiency.
About the role
- NPI Staff Program Manager at Zscaler leading GovCloud and IL5 product initiatives in cybersecurity. Collaborating across teams to ensure program success while navigating compliance in federal environments.
Responsibilities
- Plan and execute large-scale product development and feature launches for GovCloud and IL5 environments
- Collaborate with Product, Engineering, Legal, Compliance, and other teams to ensure successful program delivery for Federal agencies and DoD-specific missions
- Serve as the central liaison, coordinating efforts from design through launch, ensuring compliance with FedRAMP and IL5 standards
- Provide regular updates to leadership on program progress, compliance, risks, and opportunities, ensuring transparency and alignment
Requirements
- 8+ years of experience in Product Operations, Program Management, or NPI within SaaS or cybersecurity industries
- Deep knowledge of FedRAMP and IL5 standards, with proven expertise managing complex product introductions in Federal agencies and DoD environments
- Proficiency in program management tools such as Jira and Confluence
- U.S. citizenship is required for this position due to the nature of the customers assigned to this role
- Willingness to initiate and complete Federal and Defense certification processes as required
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
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