Lead the Plus Acquisition team, driving a cross-functional team across Engineering, Science and Commercial to optimise conversion to Plus.
Own the acquisition funnel across all tiers and partnership propositions (e.g. Prime) and operate globally impacting all markets.
Transform targeting capabilities, test promotions, build scaling distribution through partner-propositions, and optimise the sign-up experience cross-channel.
Collaborate with Engineering, Science and Commercial stakeholders to design and execute experiments and growth initiatives.
Drive the team's contribution to Deliveroo's ambition to become a Plus-first business.
Requirements
You are a problem solver. Endlessly curious, asking the right questions, communicating clearly, and an ability to translate complex ambiguity into a clear, execution plan.
You are both customer first, and commercially minded. You can blend research, design and data to build propositions and experiences that deliver value across the marketplace.
You are able to clearly communicate at all levels within the business, driving teams whilst surfacing key problems and proposals for input across senior leadership.
You think like a General Manager. We are a central team but with a big impact on the local P&L and need to know the customer, competitive and business context in each market we serve.
You’ll have a growth mindset - we get things wrong, but we learn fast, adapt and move forwards.
Benefits
A wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation
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