Senior Manager, Product Management overseeing a correspondence platform at Capital One. Leading product lifecycle, collaborating with teams to enhance customer communication processes.
About the role
- Product Manager responsible for managing product lifecycle and driving improvements in payments and settlement technologies at Fiserv. Leading market strategy and customer engagement for product development.
Responsibilities
- Manage product development process inclusive of product commercialization tasks required to bring product to market
- Ownership of Commerce Hub (CH) Gateway and responsible for driving changes to enrich CH product experience
- Drive product development and improvements across Settlements and Finxact
- Lead project lifecycle to deliver development efforts
- Establish and maintain awareness and understanding of customer and market needs
- Develop business cases to support new product recommendations
- Manage issues throughout the product development process including problem identification, root cause analysis, and stakeholder communication
- Act as a primary negotiator between internal groups and clients to resolve issues
- Create documents and API Spec for each feature for publishing in the DevStudio
- Participate in reviewing documents from other teams and publish
- Represent Fiserv and the product at industry and community events
Requirements
- 5+ years of experience in product management
- Working experience within the payment space, preferably with Settlements or Finxact
- Bachelor's degree or equivalent working experience
- Experience with payments or payment technology
- Proven experience managing projects concurrently at various stages within an agile environment
- Ability to communicate across internal and external stakeholders from engineering to executives
- 2+ years experience with technical writing
- Ability to demonstrate initiative and self-manage with little direction
- Must possess valid and unrestricted U.S. work authorization
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Annual incentive opportunity in the form of cash bonus and equity awards
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